Business ProfileforMoving Memories

I started this process in January 2020. I requested Blu-ray copies from the 8mm to digital format. I had to contact them every couple of months as there was no communication from them. I called every two months to see the progress. I told them all along, my father-in-law was 93, and my mother was 92, and I wanted these completed so they could see the final product. I never received word from Moving Memories. I would call every couple of months to see the progress. I called at the end of December 2022, and again and asked of the progress. I was told they were busy with the end of year rush and they would complete them the next week. In February 2023, I did receive the flash drives and DVDs that I had requested. I want to let you know, I received then the week my father-in-law passed away. He never got to see the final product. I am pleased that Moving Memories completed my request and provided the final product. However, this process has taken over three years to put the 8mm into a digital product. I had to call them every few months to see where my product was. As I said, this started in January 2020. I wanted to get the 8mm film onto a digital format for the family to view. In June 2022, they produced the desired product in a blu-ray format. But when I received the blu-ray discs, I could not play them. Blu-rays should be playable in different players. However, I found the blu-ray disc would not play in my PS3, PS4, or XBox. They said oh, sorry we discovered our blu-rays will not play in those players. I told them in June 2022, I wanted them put on flash drive and DVD. I had to call every couple of months to see the progress. I told them my mother was 92, and my father-in-law was 93, and I wanted them to see the videos before they died. In December 2022, Due to the incompetence of Moving Memories! I will NEVER recommend them to any one. I paid them close to two thousand dollars, and feel they deceived me in their product.