BBB Accredited Business since
Phone: (800) 466-0992 Fax: (303) 374-5378 1515 Wynkoop St STE 250, Denver, CO 80202
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A BBB Accredited Business since
BBB has determined that PaySimple Inc meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that affect the rating for PaySimple Inc include:
- Length of time business has been operating
- Complaint volume filed with BBB for business of this size
- Response to 21 complaint(s) filed against business
- Resolution of complaint(s) filed against business
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||4|
|Total Closed Complaints||21|
Additional Complaint Information
According to the company there is a string of fraudulent SPAM emails being circulated that direct people to open PaySimple accounts in order to act as collection agents for a foreign company. The email directs the person to obtain a PaySimple account and then give the user name and password to the foreign company so that large sums of money can be deposited and then transferred less a commission. If you receive one of these emails, do not reply to it, and do not provide any financial information via email. Please forward the email, including all header information, to the FTC at firstname.lastname@example.org, and reference case #9222886 in the subject line.
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||4|
Licensing, Bonding or RegistrationMany local municipalities, townships and counties have registration, bonding and/or licensing requirements. The BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met. Permit and license requirements for regulated industries in the State of Colorado can be viewed at the following website: http://www.colorado.gov/pacific/dora/licenses-and-permits-0 To view the registration of a business with the Colorado Secretary of State click below: http://www.sos.state.co.us/biz/BusinessEntityCriteriaExt.do
Type of Entity
Business ManagementMs. Lisa Hephner, VP, Knowledge Ms. Leah Bowes, VP Cust. Experience Mr. Jeff Olson, Cust. Care Manager
Payment Processing Service
Products & Services
This company provides an on-demand Software as a Service (SaaS) platform that enables small businesses to bill, collect, and manage their customer payments under one system. Services include recurring billing, email invoicing, web/telephone payments, ACH direct debit, EFTs and direct deposits, credit card processing, e-check processing, check conversion, business software/shopping cart integration.
Customer Review Rating plus BBB Rating Summary
BBB Customer Review Rating plus BBB Rating Overview