For Consumers
BBB Reliability Report for
PaySimple
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BBB Accreditation This company has been a BBB Accredited Business since April 2008. This means it supports the BBB's services to the public and meets our BBB Accreditation standards. |
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BBB RatingBased on BBB files, this business has a BBB Rating of A- on a scale from A+ to F. Reasons for this rating include:
Click here for an explanation of BBB Ratings According to the company there is a string of fraudulent SPAM emails being circulated that direct people to open PaySimple accounts in order to act as collection agents for a foreign company. The email directs the person to obtain a PaySimple account and then give the user name and password to the foreign company so that large sums of money can be deposited and then transferred less a commission. If you receive one of these emails, do not reply to it, and do not provide any financial information via email. Please forward the email, including all header information, to the FTC at spam@uce.gov, and reference case #9222886 in the subject line. |
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Business Contact and Profile |
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| Name: | PaySimple |
| Phone: | (800) 466-0992 |
| Fax: | (303) 374-5378 |
| Address: | 1433 17th St Ste 300 |
| Denver, CO 80202-1273 | |
| Website: | www.paysimple.com |
| www.paysimple.justgoodbusiness.biz | |
| Original Business Start Date: | December 2005 |
| Local Start Date: | December 2006 |
| Principal: | Connie Howard |
| Customer Contact: | Customer Suppport - (800) 466-0992 |
| Email Address: | |
| Type of Business: | Payment Processing Service, Billing Service, Internet Products & Software |
| BBB Accreditation: | This organization is a BBB Accredited business. |
| Additional DBA Names: |
PaySimple Inc |
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Products and Services This company provides an on-demand Software as a Service (SaaS) platform that enables small businesses to bill, collect, and manage their customer payments under one system. Services include recurring billing, email invoicing, web/telephone payments, ACH direct debit, EFTs and direct deposits, credit card processing, e-check processing, check conversion, business software/shopping cart integration. |
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Business Management Additional company management personnel include: Mr. Allen Wolff - Co-Founder/CFO |
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Licensing Many local municipalities, townships, and counties have registration, bonding and/or licensing requirements. The BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met. |
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Customer Complaint History When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. BBB processed a total of 2 complaints about this company in the last 36 months, our standard reporting period. Of the total of 2 complaints closed in 36 months, 0 were closed in the last year.
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Government Actions BBB has no information regarding government actions at this time. |
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Advertising Review BBB has no information regarding advertising review at this time. |
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BBB Copyright and Reporting Policy As a matter of policy, BBB does not endorse any product, service or business. If you choose to do business with PaySimple, please let them know that you contacted BBB for a BBB Reliability Report. ID: 57001221 |
| BBB Definition: Report - A summary of activity reflected in a company's BBB file. Includes basic business background, BBB Accreditation information, and BBB complaint activity over the previous three years. Also reports may include any known government actions, advertising issues or other information that results from activity conducted by BBB. |
| BBB Definition: report - A summary of activity reflected in a company's BBB file. Includes basic business background, BBB Accreditation information, and BBB complaint activity over the previous three years. Also reports may include any known government actions, advertising issues or other information that results from activity conducted by BBB. |
| BBB Definition: report - A summary of activity reflected in a company's BBB file. Includes basic business background, BBB Accreditation information, and BBB complaint activity over the previous three years. Also reports may include any known government actions, advertising issues or other information that results from activity conducted by BBB. |
| BBB Definition: BBB Accreditation standards - This means BBB has determined that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public. BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. |
| BBB Definition: scale - BBB Rating Scale A+ A A- B+ B B- C+ C C- D+ D D- F |
| BBB Definition: scale - BBB Rating Scale A+ A A- B+ B B- C+ C C- D+ D D- F |
| BBB Definition: license - A permit or accreditation required by the State, Province, County or Municipality where a company is located indicating competence or professional certification that allows the company to provide products or services related to their particular field or industry. |
| BBB Definition: license - A permit or accreditation required by the State, Province, County or Municipality where a company is located indicating competence or professional certification that allows the company to provide products or services related to their particular field or industry. |
| BBB Definition: license - A permit or accreditation required by the State, Province, County or Municipality where a company is located indicating competence or professional certification that allows the company to provide products or services related to their particular field or industry. |
| BBB Definition: resolved - The company resolved the complaint issues. |
| BBB Definition: Customer Service Issues - Claims alleging unsatisfactory customer service, including personnel's failure to provide assistance in a timely manner, failure to address or respond to customer dissatisfaction, unavailability for customer support, and/or inappropriate behavior or attitude exhibited by company staff. |
| BBB Definition: Refund or Exchange Issues - Claim of alleged failure to honor company policy or verbal commitment to provide refunds, exchanges, or credit for products or services. |
| BBB Definition: Administratively Closed - BBB determined that the complaint could not be satisfactorily settled using standard methods of voluntary dispute resolution |
| BBB Definition: Resolved - The company resolved the complaint issues. |
| BBB Definition: Administratively Closed - BBB determined that the complaint could not be satisfactorily settled using standard methods of voluntary dispute resolution |
| BBB Definition: Resolved - The company resolved the complaint issues. |
| BBB Definition: Report - A summary of activity reflected in a company's BBB file. Includes basic business background, BBB Accreditation information, and BBB complaint activity over the previous three years. Also reports may include any known government actions, advertising issues or other information that results from activity conducted by BBB. |
| BBB Definition: Report - A summary of activity reflected in a company's BBB file. Includes basic business background, BBB Accreditation information, and BBB complaint activity over the previous three years. Also reports may include any known government actions, advertising issues or other information that results from activity conducted by BBB. |
| BBB Definition: Report - A summary of activity reflected in a company's BBB file. Includes basic business background, BBB Accreditation information, and BBB complaint activity over the previous three years. Also reports may include any known government actions, advertising issues or other information that results from activity conducted by BBB. |
| BBB Definition: Report - A summary of activity reflected in a company's BBB file. Includes basic business background, BBB Accreditation information, and BBB complaint activity over the previous three years. Also reports may include any known government actions, advertising issues or other information that results from activity conducted by BBB. |
