BBB Business Review

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BBB Accredited Business since

Crystal Rose

Additional Locations

Phone: (303) 526-7530 View Additional Phone Numbers 636 Lookout Mountain Rd, Golden, CO 80401 http://www.crystal-rose.com



BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

The Crystal Rose offers wedding and event venues at four Denver area locations and a Colorado Springs site.

Catering and event planning services are also offered by the Crystal Rose at their five Colorado venues or the client's location.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Crystal Rose meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that affect the rating for Crystal Rose include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 1 complaint(s) filed against business
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

1 complaint closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 1
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Crystal Rose
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: January 11, 1991 Business started: 08/06/1987 Business started locally: 08/06/1987 Business incorporated 08/06/1987 in CO
Licensing, Bonding or Registration
Many local municipalities, townships and counties have registration, bonding and/or licensing requirements. The BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

Permit and license requirements for regulated industries in the State of Colorado can be viewed at the following website:

http://www.colorado.gov/pacific/dora/licenses-and-permits-0

To view the registration of a business with the Colorado Secretary of State click below:

http://www.sos.state.co.us/biz/BusinessEntityCriteriaExt.do

Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Colorado Department of Public Health & Environment
4300 Cherry Creek South Dr, Denver CO 80246
http://www.cdphe.state.co.us
Phone Number: (303) 692-2000
health.facilities@state.co.us

Type of Entity

Corporation

Business Management
Mr. John "Jay" Byerly, Owner Mr. Brian Byerly, Vice President
Contact Information
Principal: Mr. John "Jay" Byerly, Owner
Business Category

Party Facilities Wedding Supplies & Services Event Planners Caterers

Service Area
Colorado Front Range
Alternate Business Names
Crystal Rose at Hampden Crystal Rose at Highlands Ranch Crystal Rose Management Company Inc Robins Nest on Lookout Mountain The Brittany Hill
Products & Services

Wedding and Reception Venues
Wedding and Reception Planning
Social Event Venues, Catering and Coordination
Corporate Event Venues, Catering and Planning
Fun Casino Nights - Blackjack, Roulette, etc. - Professional Equipment.
Theme Parties

X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.