Business ProfileforVivax Pros

I had Vivax Pros paint our exterior of my house three years ago in 2020 for $6,800 this included their extended 8 year warranty, which I paid extra for. There was poor workmanship since day one with over spraying the trim paint on the base paint (per their contract it was to be hand painted on) many areas that had to be corrected, wood not being painted on undersides of many boards all along the back of my house. Also large areas of wood not caulked, which has led to wood siding damage. This is the reason for the complaint. There are 4 boards in a total of 27 in length that need to be replaced, due to rot. The current part owner of Vivax named ***** has seen the problem first hand on September the 8th 2023. He is refusing to replace the boards even, though we have an extended warranty with his company. And he could see that his painting team caulked over something verses dealing with it at the time. So now it is worse and effecting surrounding boards. I had Eco Restoration come out and take a look at soft and deteriorating wood and tell me the cause of it. They said it was due to not being sealed and caulked correctly. The painting crew also sprayed 2 crawl space vents. ***** admitted the issues and does not want to warranty the boards and take the responsibility of replacing them. He wants me to pay for it. I asked ***** if he wanted to take care of this and replace the 4 boards or have Eco restoration do the work and he pay them. He told me he is unwilling to do either. He refuses to address the problem and take care of it and pay for it despite our warranty, and despite the poor workmanship that was done which led to this problem.I am having Eco Restoration write up a report and estimate for repair cost. I will add that to the complaint once I receive it. I I would like Eco Restoration to do the wood work and get paid by Vivax. Or Vivax can do the work themselves with replacing the 4 boards, wood around the 2 vents and screens. Prime and paint.