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BBB Accredited Business since

ReplaceALens

Phone: (303) 752-1234 Fax: (303) 751-1675 View Additional Phone Numbers 7800 E Iliff Ave Unit I, Denver, CO 80231 http://www.replacealens.com



BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

ReplaceALens offers eyeglass lenses for YOUR frame or ours. We manufacture and process lenses on site, for your own frame. We also have an excellent selection of eyeglass frames for every style and budget.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that ReplaceALens meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for ReplaceALens include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 1 complaint(s) filed against business
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

1 complaint closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 1
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

19 Customer Reviews on ReplaceALens
Customer Experience Total Customer Reviews
Positive Experience 19
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 19

Additional Information

BBB file opened: August 22, 2006 Business started: 10/12/1994 Business started locally: 10/12/1994 Business incorporated 10/12/1994 in CO
Licensing, Bonding or Registration
Many local municipalities, townships and counties have registration, bonding and/or licensing requirements. The BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

Permit and license requirements for regulated industries in the State of Colorado can be viewed at the following website:

http://www.colorado.gov/pacific/dora/licenses-and-permits-0

To view the registration of a business with the Colorado Secretary of State click below:

http://www.sos.state.co.us/biz/BusinessEntityCriteriaExt.do

Type of Entity

Corporation

Business Management
Mr. Alex Eckstein, President Mr. Richard Eckstein, Owner
Contact Information
Principal: Mr. Alex Eckstein, President
Business Category

Optical Goods - Retail

Products & Services

ReplaceALens sells the following brand(s): Crizal, Hoya, Oakley, Ray Ban, Transitions, Varilux, Versace, Zeiss

ReplaceALens offers the following product(s): Contacts, Crizal, Eye Exams, Eyeglass Lenses, Frames, Polarized, Progressives, Seiko, Single Vision, Transitions, Varilux, Zeiss

Method(s) of Payment
Visa, MC, Discover, Amex, Paypal, Amazon, Check, Cash
Refund and Exchange Policy
We guarantee all our products to be produced accurately to the prescription, with precise measurements, and without manufacturer defects for one year. We work thoroughly with our customers to resolve issues and maintain our standing as an ethical, responsible, and fair eyeglass retailer.
Service Area
Denver Metro Local & USA by Mail
Alternate Business Names
Replace A Lens Vision Coat Inc
Products & Services

We offer eyeglass lens replacement, new eyeglass lenses and frames, and various repairs and accessories.


Customer Review Rating plus BBB Rating Summary

ReplaceALens has received 5 out of 5 stars based on 19 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview
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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.