BBB Business Review

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BBB Accredited Business since 01/09/2007

ReplaceALens

Phone: (303) 752-1234Fax: (303) 751-1675View Additional Phone Numbers7800 E Iliff Ave Unit I, DenverCO 80231-5306

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Description

ReplaceALens offers eyeglass lenses for YOUR frame or ours. We manufacture and process lenses on site, for your own frame. We also have an excellent selection of eyeglass frames for every style and budget.

BBB Accreditation

A BBB Accredited Business since 01/09/2007

BBB has determined that ReplaceALens meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised ReplaceALens' rating include:

  • Length of time business has been operating.
  • Complaint volume filed with BBB for business of this size.
  • Response to 1 complaint(s) filed against business.
  • Resolution of complaint(s) filed against business.

Customer Complaints SummaryRead complaint details

1 complaint closed with BBB in last 3 years | 1 closed in last 12 months
Complaint TypeTotal Closed Complaints
Problems with Product / Service1
Advertising / Sales Issues0
Billing / Collection Issues0
Delivery Issues0
Guarantee / Warranty Issues0
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

13 Customer Reviews Customer Reviews on ReplaceALens

Customer Experience Total Customer Reviews
Positive Experience 13
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 13 Customer Reviews

Additional Information

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BBB file opened: 08/22/2006Business started: 10/12/1994Business started locally: 05/01/2006
Licensing, Bonding or Registration

Many local municipalities, townships, and counties have registration, bonding and/or licensing requirements. The BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

Permit and license requirements for regulated industries in the state of Colorado can be viewed at the following website: http://www.colorado.gov/oed/industry-license/

Type of Entity

Corporation

Incorporated: October 1994, CO

Contact Information
Principal: Mr. Alex Eckstein (President)Mr. Richard Eckstein (Owner)
Business Category

Optical Goods - Retail

Products & Services

We offer eyeglass lens replacement, new eyeglass lenses and frames, and various repairs and accessories.

Hours of Operation
Mon: 09:00 AM to 06:00 PMTue: 09:00 AM to 06:00 PMWed: 09:00 AM to 06:00 PMThu: 09:00 AM to 06:00 PMFri: 09:00 AM to 06:00 PMSat: 10:00 AM to 04:00 PM
Refund and Exchange Policy

We guarantee all our products to be produced accurately to the prescription, with precise measurements, and without manufacturer defects for one year. We work thoroughly with our customers to resolve issues and maintain our standing as an ethical, responsible, and fair eyeglass retailer.

Service Area

Denver Metro Local & USA by Mail

Alternate Business Names
Vision Coat Inc, Replace A Lens

Customer Review Rating plus BBB Rating Summary

ReplaceALens has received 5.00 out of 5 stars based on 13 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.

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What is a BBB Business Review?

We offer free reviews on businesses that include background, licensing, consumer experience and other information such as governmental actions that is known to BBB. These reviews are provided for businesses that are BBB accredited and also for businesses that are not BBB accredited.

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BBB Reporting Policy

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.