BBB Business Review

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BBB Accredited Business since

Johnson Storage & Moving Company

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Phone: (303) 785-4300 View Additional Phone Numbers 7009 S Jordan Rd, Centennial, CO 80112 http://www.johnsonstorage.com



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Description

Moving and Storage. Moving Company. Moving Residential. Moving Commercial. Logistics


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Johnson Storage & Moving Company meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

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Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Johnson Storage & Moving Company include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 38 complaint(s) filed against business
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

38 complaints closed with BBB in last 3 years | 9 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 2
Billing/Collection Issues 11
Delivery Issues 2
Guarantee/Warranty Issues 0
Problems with Product/Service 23
Total Closed Complaints 38

Customer Reviews Summary Read customer reviews

7 Customer Reviews on Johnson Storage & Moving Company
Customer Experience Total Customer Reviews
Positive Experience 2
Neutral Experience 0
Negative Experience 5
Total Customer Reviews 7

Additional Information

BBB file opened: January 01, 1951 Business started: 01/01/1900 in CO Business started locally: 01/01/1900
Licensing, Bonding or Registration
Many local municipalities, townships and counties have registration, bonding and/or licensing requirements. The BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

Permit and license requirements for regulated industries in the State of Colorado can be viewed at the following website:

http://www.colorado.gov/pacific/dora/licenses-and-permits-0

To view the registration of a business with the Colorado Secretary of State click below:

http://www.sos.state.co.us/biz/BusinessEntityCriteriaExt.do

Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Public Utilities Commission
1580 Logan St Ste 1550, Denver CO 80202
http://www.dora.state.co.us/puc/index.htm
Phone Number: (303) 894-2070

Type of Entity

Limited Liability Company (LLC)

Business Management
Mr. Donald Hindman, Executive Vice President
Contact Information
Principal: Mr. Donald Hindman, Executive Vice President
Business Category

Movers Storage Units - Household & Commercial Storage-Mobile Warehouses - Merchandise

Products & Services

Johnson Storage & Moving Company sells the following brand(s): Johnson Storage & Moving , Mayflower Transit, United Van Lines

Johnson Storage & Moving Company offers the following product(s): Commercial Moving and Storage, Logistics, Moving and Storage, Residential Moving and Storage

Method(s) of Payment

Certified Check, Credit Card, EFT

Refund and Exchange Policy
COD, weight credit refund per 100 cwt on long distance bound quotes
Alternate Business Names
Baron Worldwide Johnson Logistics, LLC Security Van Lines
Industry Tips
Moving Companies

Customer Review Rating plus BBB Rating Summary

Johnson Storage & Moving Company has received 4.06 out of 5 stars based on 7 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview
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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.