Business ProfileforEden's Moving Services LLC

We hired Edens Moving Services to move us from ******** to *********. They gave us a written estimate, and even though we lowered the inventory by not taking some items, the day of packing, when they were done, gave us a higher bill. They picked up our items on March 30th, and they were delivered on April 14th. We were informed that they would have a crew unloading the truck the day of delivery, but there was no crew. There was only the truck driver and his son. It took 2 days and 14 hours to unload our truck. The driver handed me a list with 9 pages, and told me to check off the numbers as he called them out. Quite a few boxes were brought into the house without numbers. They dropped 3 boxes off the truck that were labeled glass and fragile in the pouring down rain. By the time they were done I circled the numbers that were not checked off the list before signing the paper. The damages they did to our property were absolutely unbelievable. We had over 35 items damaged including a $1700 patio set that was scraped all along the sides and the tiles in the middle of the table had popped out. A large painting had the frame busted and a hole put in the middle of the picture, another framed ************************* print had the framed busted on both ends and the glass shattered. A motorcycle had to have been scraped up against the truck for the pedal and handle bar on one side were all scraped up. Other damaged items were an electric fireplace and end tables. One table had the side completely busted out. Our stuff was picked up, loaded into storage, then put on a truck to be delivered, so it was moved three times before we received it. Edens movers were careless, took no care with moving anything. We were missing one cabinet and one box (we made our own numbered list) ************ should not have a license to be movers. They want to pay by damage weight and not value. This is totally unacceptable. We tried to contact the company for a resolution but they do not return our calls.