Business ProfileforBuehler Mayflower Moving & Storage

Hello *****,

Thank you for the review. All pricing on our shipments are Federally mandated pricing through Tariffs regardless of who owns the trucks and/or employs the drivers in the Mayflower system. All shipments are registered within the Mayflower system for long distance dispatchers to find drivers for the shipments. Sometimes, if you are moving to an area where there is not a lot of freight to bring a driver back home or fill his truck to the next destination, then it can be harder to find a driver willing to take the load within the required time frame otherwise called the ***** Required delivery date. Although it is not ideal to be late, we do understand that it can sometimes happen. Especially with the current driver shortage across America.

We do have a delay claims process in the event that this happens. A delay claim was filed with Mayflower for your shipment delay. You're RDD was 06/26/2023 and your final delivery was 8 days late and delivered on 07/04/2023. The delay claim was sent to Mayflower on 07/05/2023 for Mayflower to begin processing. The delay claim was settled with Mayflower at $800.00 ($100.00 per day). We also personally sent you a check for $500.00 from our company as a good gesture. We do care about our customers and we are thankful for your review as it helps us to improve internally as a company.