BBB Accredited Business since
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Elite Massage Chairs sells robotic massage chairs online, in retail and wholesale membership stores. We have been in business since 2001.
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A BBB Accredited Business since
BBB has determined that Elite Massage Chairs meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised the rating for Elite Massage Chairs include:
- Length of time business has been operating
- Complaint volume filed with BBB for business of this size
- Response to 3 complaint(s) filed against business
- Resolution of complaint(s) filed against business
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||1|
|Total Closed Complaints||3|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||2|
Type of Entity
Limited Liability Company (LLC)
Business ManagementJohn Williamson, Managing Member Mr. Dane Ables, Tech Support Manager Mr. Eric Henderson, Sales Manager Ms. Karen Mazzone, Accounting Manager Ms. Nancy Roman, Accounting Manager
Massage Equipment & Supplies
Refund and Exchange Policy30 day refund. Customer has 30 days to return product for full refund of purchase price, less shipping.
Alternate Business NamesIntegrity Massage WY LLC
Products & Services
Robotic Massage Chairs