BBB Business Review

Text Sizesmall medium large

BBB Accredited Business since

Resolution Research & Marketing, Inc.

Phone: (303) 830-2345 Fax: (888) 635-4859 490 S Santa Fe Dr Unit E, Denver, CO 80223

BBB Business Reviews may not be reproduced for sales or promotional purposes.


Resolution Research is a leading, full service market research agency serving CO & the nation since 1990. We work with B2B & B2C audiences across most every industry including medical, IT, financial, media, education & more.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Resolution Research & Marketing, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Customer Complaints Summary Read complaint details

1 complaint closed with BBB in last 3 years | 1 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 1
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Resolution Research & Marketing, Inc.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: September 22, 2004 Business started: 02/06/1996 Business started locally: 02/06/1996 Business incorporated 02/06/1996 in CO
Licensing, Bonding or Registration
Many local municipalities, townships and counties have registration, bonding and/or licensing requirements. The BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

Permit and license requirements for regulated industries in the State of Colorado can be viewed at the following website:

To view the registration of a business with the Colorado Secretary of State click below:

Type of Entity


Business Management
Ms. Nina Nichols, CEO & President Tami Bluett, Project Manager Al Davidson, CFO Abby Dwrecki, Project Manager Hayden Geller, Research Director Dean Hurtt, Social Media Dir Amy Maples, Project Asst
Contact Information
Principal: Ms. Nina Nichols, CEO & President
Business Category

Market Research & Analysis Market Survey Companies

Refund and Exchange Policy
We do not sell products. Consumers may participate in our paid surveys by entering their profile information and receive email invites when a study matches their demos. There is no cost to join our research panels.
Service Area
Alternate Business Names
The Medical Panel
Products & Services

We provide online panels for persons to participate in paid research studies:, for med professionals, & for all persons from teens to seniors. Study types: taste tests, mock juries, online surveys, focus grps.

Industry Tips
Market Research

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.