BBB Accredited Business since
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A BBB Accredited Business since
BBB has determined that Fleet Financial, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised the rating for Fleet Financial, Inc. include:
- Length of time business has been operating
- Complaint volume filed with BBB for business of this size
- Response to 20 complaint(s) filed against business
- Resolution of complaint(s) filed against business
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||12|
|Total Closed Complaints||20|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||114|
Type of Entity
Business ManagementMr. Patrick Fitzgerald, CEO Ms. Rachel Boim, Vice President of Strategy and Risk Management Ms. Nancy Fitzgerald, Owner / B to B Sales Mgr Mr. Nick Goraczowski, Manager Ms. Stephanie Meinerz, Vice President of Compliance and Business Admin Ms. Kim Robinson, Manager Mr. Joe Sadowski, Sales Manager Mr. Mike Smith, Director of Finance Mr. Ty Tartler, Manager
Loans Auto Warranty Plans Financing
Products & Services
Fleet Financial specializes in refinancing and or funding for direct auto purchase for anyone that wants to buy a car from their neighbor, buy their car at the end of a lease, or for an employee that wants to buy a car from their company fleet when it comes off lease.
We offer some of the most competitive rates in the industry at 0.99%
We have cutting edge technology; customers can do everything online, even signing their loan documents on their smart phone. Plus, you don't even have to go to the DMV - we can have your plates and tags sent directly to you.
We provide comprehensive lending that includes financing for ALL commercial and recreational vehicles.
We specialize in credit challenged clients.