Sunset Luxury Limousines

Find out more about this business:

BBB Accreditation BBB Rating Business Contact and Profile Additional Locations and Phone Numbers Licensing Customer Complaint History

Government Actions Advertising Review Industry Tips BBB Copyright and Reporting Policy

BBB Accreditation

This company has been a BBB Accredited Business since November 2005. This means it supports the BBB's services to the public and meets our BBB Accreditation standards.

BBB Rating

Based on BBB files, this business has a BBB Rating of A- on a scale from A+ to F.

• 8 complaints filed against business

Click here for an explanation of BBB Ratings

Additional Locations and Phone Numbers

Licensing

Many local municipalities, townships, and counties have registration, bonding and/or licensing requirements. The BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

Permit and license requirements for regulated industries in the state of Colorado can be viewed at the following website: http://www.colorado.gov/oed/industry-license/

Customer Complaint History

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB processed a total of 8 complaints about this company in the last 36 months, our standard reporting period. Of the total of 8 complaints closed in 36 months, 2 were closed in the last year.

Government Actions

BBB has no information regarding government actions at this time.

Advertising Review

BBB has no information regarding advertising review at this time.

Industry Tips

Limousine Service

Whether you're planning transportation for a wedding, prom or for an important business associate or client, being well informed is the key to having a safe and satisfying ride. To reduce the risk of a no-show, getting poor service, or not getting what you expected, the BBB recommends the following tips before hiring a limousine service provider:

*Check references. Choose an experienced, reputable company with numerous references. If a company can demonstrate that they have successfully operated for many years and have a solid reputation for quality and safety, you are probably in good hands. Contact your BBB for a reliability report.

*Ask for proof of insurance. Operators should be eager to provide proof of valid, current insurance coverage for their fleet.

*For service that will be taking you or your party across state lines, check with that state for regulations and compliance. In some states, the vehicle can be stopped and immediately impounded if found not in compliance.

*Seek quality chauffeurs. A professional chauffeur is equally as important to the success of your event as a nice vehicle. Choose a provider that places a high value on the caliber of their chauffeurs.

*Get everything in writing. Special occasions, such as birthdays, weddings and proms, commonly require personalized attention to your specific requirements. The more specific your requirements, the further in advance you should reserve and pay for your limousine. When doing so, insist on a written contract that clearly states all details of your reservation.

*Know your rights. Inquire about the company's cancellation policy and get a copy in writing.

*Visit the company in person. If you haven't used the provider before and time allows, visit the company personally before hiring them. The time to find out what you're getting is not on the date of the special occasion.

BBB Copyright and Reporting Policy

As a matter of policy, BBB does not endorse any product, service or business.

BBB Reliability Reports are provided solely to assist you in exercising your own best judgment. Information in this BBB Reliability Report is believed reliable, but not guaranteed as to accuracy.

BBB Reliability Reports generally cover a three-year reporting period. BBB Reliability Reports are subject to change at any time.

If you choose to do business with Sunset Luxury Limousines, please let them know that you contacted BBB for a BBB Reliability Report.

ID: 6387
Report as of November 7, 2009 13:50
Copyright^© 2009 Better Business Bureau