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BBB Accredited Business since


Phone: (800) 983-1315 1550 Larimer St Ste 636, Denver, CO 80202 View Additional Email Addresses http://www.shineretrofits.com

BBB Business Reviews may not be reproduced for sales or promotional purposes.


ShineRetrofits.com is your energy efficient lighting products supplier. We specialize only in energy efficient lighting products and are an authorized distributor for over 50 of the largest lighting manufacturers in the USA.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that ShineRetrofits.com meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Customer Complaints Summary Read complaint details

1 complaint closed with BBB in last 3 years | 1 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 1
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

0 Customer Reviews on ShineRetrofits.com
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: February 13, 2013 Business started: 07/23/2010 in CO Business started locally: 07/23/2010 Business incorporated 07/23/2010 in CO
Licensing, Bonding or Registration
Many local municipalities, townships and counties have registration, bonding and/or licensing requirements. The BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

Permit and license requirements for regulated industries in the State of Colorado can be viewed at the following website:


To view the registration of a business with the Colorado Secretary of State click below:


Type of Entity

Limited Liability Company (LLC)

Business Management
Mr. Erin Shine, President/CEO/Owner Ms. Renee Talbert
Contact Information
Principal: Mr. Erin Shine, President/CEO/Owner
Business Category

Lighting Fixtures - Wholesale & Manufacturers Lighting Fixtures - Retail

Method(s) of Payment

Credit Card





Refund and Exchange Policy
For all returns, you must contact us in advance to obtain a Return Material Authorization (RMA) form. We reserve the right to reject any returned item that does not meet our guidelines. If we reject any returned item, you will not receive a refund on such item. You are responsible for all return shipping cost, and all shipping charges are non-refundable. Returning parts that do not have prior authorization will be rejected and you will be responsible for any costs to return the products to you. All parts that have been authorized for return must be received within 14 days after RMA was issued. Your only recourse for any issues on products that are requested after 15 days of purchase is the warranty offered through the manufacturer. A 20% restocking fee applies to ALL parts returned unless you order a direct replacement. Refunds for all returned items may take up to 60 days to process after the returned item is received.

All returns must be in original packaging, unused, in re-sellable condition. Any items that are returned without the original packaging, with the genuine manufacturer label not intact, appear to be used, or are not in re-sellable condition will be returned to customer at customer's expense. CUSTOM MADE PRODUCTS ARE NOT RETURNABLE.

Should you request that a replacement part be shipped at the time the return is requested, ShineRetrofits.com may request, in its sole discretion, payment for the replacement part. Upon receipt of the returned item, the payment for the replacement part will be credited to you. If ShineRetrofits.com does not receive the item from you, you agree that you will be responsible for payment on both the item that was to be returned and the item that was shipped to you as a replacement.
Service Area
The United States, Canada, and International
Alternate Business Names
Shine Lighting, LLC
Products & Services

We offer only the latest in energy efficient lighting products and specialize in high quality, commercial grade manufacturers and components. These typically include LED, fluorescent, induction, and related electrical components.


BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.