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Find a Location

Mile Hi Services has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforMile Hi Services

    Lawn Maintenance
    BBB accredited business
    The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

    At-a-glance

    Customer Reviews

    1.7/5stars

    Average of 23 Customer Reviews

    Customer Complaints

    16 complaints closed in last 3 years

    7 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 9/28/2011

    Years in Business: 21

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    Mile Hi Services offers residential services such as: lawn aeration, deep root tree feeding, lawn fertilization, overseeding, sprinkler blowout, exterior window cleaning, gutter cleaning, air duct cleaning, carpet cleaning, blow-in insulation, roofing

    Products & Services

    Lawn Maintenance

    Business Details

    Headquarters
    2418 W Evans Ave, Denver, CO 80219-5504
    BBB File Opened:
    12/15/1995
    Years in Business:
    21
    Business Started:
    1/7/2003
    Business Incorporated:
    9/3/2014
    Accredited Since:
    9/28/2011
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Corporation
    Alternate Business Name
    • Front Range Mile Hi Booking Agency Inc
    • Mile Hi Aeration
    • Mile Hi Blown-In Insulation
    Business Management
    • Mr. Florian McCann, Owner
    • Ms. Crystal Novinger, Member
    Contact Information

    Principal

    • Mr. Florian McCann, Owner

    Customer Contact

    • Ms. Crystal Novinger, Member

    Industry Tip

    BBB Tip: Finding the right landscaping and lawn care pro can save you time, money

    Customer Complaints

    16 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    03/27/2024

    Complaint Type:
    Sales and Advertising Issues
    Status:
    Answered
    I mistakenly decided to give ****** Services another opportunity to aerate my lawn. I called and set up for our lawn to aerated this year on 3/22/24. We received 18" of snow 6 days prior to the scheduled time, so on 3/21/24 I called and asked it they were still planning on coming the following day. I was told they indeed were coming. So due to our yard facing north, I had to shovel the entire front yard of the remaining snow so they could aerate it. I had scheduled another company to come and over-seed a specialty grass, and put down compost topper for the next day 3/23/24. At 4:50 PM we've not heard from ******, I call them to ask where they are? The lady (****** or *******) tells me that their tech had gone to ****** instead of Centennial to try and find our house, and this was our fault as they'd sent a confirmation email (which included our address). She went on rudely inform me that they would not be coming until next week now. When I informed her WE DID reply to their confirmation email that they had put in the wrong city and we were in Centennial, she got all pissy and said the best should could do was have them come Monday 3/25/24. Frustrated, we agree and had to call the other companies coming to reschedule them for 3/26/24. The evening of 3/24/24 we receive a call from MileHi confirming they we are scheduled for the following day. So again we wait, and wait, and wait. And yep you guessed it, they did show up! Interesting I get call from MileHi around 5:30 pm the following day asking for my neighbor. It was (******/******) trying to sell them services and had used my cell number. When I tell her who she called and that they had yet again not showed up, she told me I was now scheduled for 3/28/24, of which I replied to her, when were you gong to tell me this? When were you going to let me know your company didn't show up yet again? She again got all pissy and informed me that she was canceling the appointment and then hung up on me!
    Read More

    Customer Reviews

    23 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Lise N

    1 star

    04/03/2024

    This business continues to send aggressive marketing emails about a residence that I no longer own.

    Mile Hi Services Response

    04/04/2024

    I'm sorry to hear about your dissatisfaction with our customer reminder notifications. Unfortunately, we do not have a way to know if a customer relocates unless we are notified by our customer. One option is to click on the unsubscribe link at the bottom of the email. Another option is to call our office and let them know you have moved and they can remove you from our customer contact list. We certainly don't want to bother anyone that is no longer a customer. Thank you.

    Local BBB

    BBB Great West + Pacific

    BBB Reports On

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