BBB Business Review

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Description

Our mission is to provide tailored cloud services and software licensing solutions, that are competitively priced, to small and medium sized businesses; the end goal being to save said organization(s) money, reduce overhead and promote productivity and information availability.


Royal believes everyone should have the ability to economically scale, operate and grow their business; without a costly in house IT department. 


Royal prides itself on its exceptional customer service model and provides competitive IT business solutions to members at competitive rates, saving businesses up to 75% over the course of their licensing agreements (usually 5 years).


Our Goal is to shape the way your small or medium sized business uses technology, strengthen your network and ultimately promote growth and collaboration within the daily work environment.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Royal Distribution, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Royal Distribution, Inc. include:

  • Length of time business has been operating
  • No complaints filed with BBB


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Royal Distribution, Inc.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: April 09, 2005 Business started: 01/24/2005 in CO Business started locally: 01/24/2005
Licensing, Bonding or Registration
Many local municipalities, townships and counties have registration, bonding and/or licensing requirements. The BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

Permit and license requirements for regulated industries in the State of Colorado can be viewed at the following website:

http://www.colorado.gov/pacific/dora/licenses-and-permits-0

To view the registration of a business with the Colorado Secretary of State click below:

http://www.sos.state.co.us/biz/BusinessEntityCriteriaExt.do

Type of Entity

Corporation

Business Management
Ms. Katrina Johnson, Principal/President Mr. Joel McElroy, VP
Contact Information
Principal: Ms. Katrina Johnson, Principal/President
Business Category

Internet Shopping Computers Hardware, Software & Services

Products & Services

Royal Distribution, Inc. sells the following brand(s): Adobe, Microsoft, Symantec, Veritas

Royal Distribution, Inc. offers the following product(s): Adobe Acrobat, Adobe Photoshop, Azure, Office, Office 365, SQL Server, Symantec Endpoint Protection, Windows, Windows Server

Method(s) of Payment

Paypal

Visa

Mastercard

American Express

Net 30

Refund and Exchange Policy
https://www.royaldiscount.com//policies#returns
Alternate Business Names
Royal Discount Vio Software Distribution VioSoftware Corporation VioSoftware.com
X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.