BBB Business Review

What is a BBB Business Review?

This Business is not BBB Accredited

International Rocky Trade LLC

Find a Location

(303) 984-4649PO Box 3735, FriscoCO 80443-3735http://www.123mountain.com

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BBB Accreditation

International Rocky Trade LLC is not BBB Accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that lowered International Rocky Trade LLC's rating include:

  • Failure to comply with arbitration decision or mediated settlement.
  • 93 complaints filed against business
  • Failure to respond to 2 complaints filed against business.
  • 8 complaints filed against business that were not resolved.
  • Business has failed to resolve underlying cause(s) of a pattern of complaints.

BBB has identified a pattern of complaints against this business. Specifically, consumers allege errors in shipping orders fail to be rectified by the business, that the business website advertises products as available when they are not, and that consumers are unable to obtain refunds when orders are canceled or products fail to be delivered in a timely manner, if at all. BBB requested a meeting with the business, but the business failed to respond.

Customer Complaints SummaryRead complaint details

93 complaints closed with BBB in last 3 years | 16 closed in last 12 months
Complaint TypeTotal Closed Complaints
Advertising / Sales Issues11
Billing / Collection Issues11
Delivery Issues24
Problems with Product / Service47
Guarantee / Warranty Issues0
Total Closed Complaints 93

Customer Reviews Summary Read customer reviews

4 Customer Reviews Customer Reviews on International Rocky Trade LLC

Customer Experience Total Customer Reviews
Positive Experience 1
Neutral Experience 0
Negative Experience 3
Total Customer Reviews 4 Customer Reviews

Additional Information

top
BBB file opened: 02/18/2011Business started: 06/29/2009
Licensing, Bonding or Registration

Many local municipalities, townships, and counties have registration, bonding and/or licensing requirements. The BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

Permit and license requirements for regulated industries in the state of Colorado can be viewed at the following website: http://www.colorado.gov/oed/industry-license/

Type of Entity

Corporation

Incorporated: June 2009, CO

Contact Information
Principal: Ms. Sofia Goumas (Owner)Mr. Oliver Goumas (Owner)
Business Category

Internet Shopping

Alternate Business Names
123Mountain

Customer Review Rating plus BBB Rating Summary

International Rocky Trade LLC has received 1.15 out of 5 stars based on 4 Customer Reviews and a BBB Rating of F.

BBB Customer Review Rating plus BBB Rating Overview

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.

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What is a BBB Business Review?

We offer free reviews on businesses that include background, licensing, consumer experience and other information such as governmental actions that is known to BBB. These reviews are provided for businesses that are BBB accredited and also for businesses that are not BBB accredited.

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BBB Reporting Policy

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.