BBB Business Review

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This Business is not BBB Accredited

Dentures Online, Inc

Find a Location

(888) 251-8421 (Disconnected)7477 W. LAKE MEAD BLVD., STE. 170, Las VegasNV 89128http://www.denturesonline.com! There is an alert for this business !

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BBB Accreditation

On 03/27/2014 this company's accreditation in the BBB was revoked by the BBB's Board of Directors due to failure to respond to one or more customer complaints filed with the BBB and unresolved complaint(s).

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that lowered Dentures Online, Inc's rating include:

  • 24 complaints filed against business
  • Failure to respond to 22 complaints filed against business.
  • Business has failed to resolve underlying cause(s) of a pattern of complaints.
  • Unauthorized use of BBB name or trademarks

BBB has identified multiple patterns of complaints against this business. Specifically, consumers allege the business fails to answer phone calls and respond to voicemails and emails. Consumers also allege the business fails to deliver denture kits ordered online through the business website and/or mail promised refunds within the promised time frame and by the date of the consumer filing the complaint. BBB requested a meeting with this business, but the business failed to respond.

Customer Complaints SummaryRead complaint details

24 complaints closed with BBB in last 3 years | 18 closed in last 12 months
Complaint TypeTotal Closed Complaints
Delivery Issues9
Problems with Product / Service15
Advertising / Sales Issues0
Billing / Collection Issues0
Guarantee / Warranty Issues0
Total Closed Complaints 24

Customer Reviews Summary Read customer reviews

2 Customer Reviews Customer Reviews on Dentures Online, Inc

Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 2
Total Customer Reviews 2 Customer Reviews

Additional Information

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BBB file opened: 10/25/2011Business started: 05/27/2010Business started locally: 08/01/2011
Licensing, Bonding or Registration

Many local municipalities, townships, and counties have registration, bonding and/or licensing requirements. The BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

Permit and license requirements for regulated industries in the state of Colorado can be viewed at the following website: http://www.colorado.gov/oed/industry-license/

Contact Information
Principal: Mr. James Boyce Customer Contact: Rae Boyce
Business Category

Internet Shopping, Dental Equipment & Supplies

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BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.

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What is a BBB Business Review?

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BBB Reporting Policy

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.