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BBB Accredited Business since 12/21/2011
(888) 263-48042205 W 136th Ave STE 106 # 138, Broomfield, CO 80023-9306
BBB Business Reviews may not be reproduced for sales or promotional purposes.
CitizenShipper is an online shipping marketplace where customers with local and national shipping requirements connect with drivers. Clients list their shipment details on our site, and drivers place quotes in a reverse auction marketplace.
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A BBB Accredited Business since 12/21/2011
BBB has determined that Citizen Shipper meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that lowered Citizen Shipper's rating include:
- Length of time business has been operating.
Factors that raised Citizen Shipper's rating include:
- Complaint volume filed with BBB for business of this size.
- Response to 11 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
- BBB has sufficient background information on this business.
Customer Complaints SummaryRead complaint details
|Complaint Type||Total Closed Complaints|
|Billing / Collection Issues||3|
|Guarantee / Warranty Issues||1|
|Problems with Product / Service||7|
|Advertising / Sales Issues||0|
|Total Closed Complaints||11|
Customer Reviews Summary Read customer reviews
3 Customer Reviews Customer Reviews on Citizen Shipper
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||3 Customer Reviews|
Licensing, Bonding or Registration
Many local municipalities, townships, and counties have registration, bonding and/or licensing requirements. The BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
Permit and license requirements for regulated industries in the state of Colorado can be viewed at the following website: http://www.colorado.gov/oed/industry-license/
Type of Entity
Limited Liability Company
Contact InformationPrincipal: Mr. Richard Obousy (CEO)
Products & Services
CitizenShipper helps connect drivers with clients with shipping needs. Items that can be delivered include small parcels and packages, boats, apartment moves, motorcycles, cars, pets, heavy equipment and delicate items.
Hours of OperationMon: 12:00 AM to 12:00 AMTue: 12:00 AM to 12:00 AMWed: 12:00 AM to 12:00 AMThu: 12:00 AM to 12:00 AMFri: 12:00 AM to 12:00 AMSat: 12:00 AM to 12:00 AMSun: 12:00 AM to 12:00 AM
Refund and Exchange Policy
CitizenShipper offers subscribing members a 60 day no questions asked money back guarantee.