BBB Business Review

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This business is not BBB accredited.

Citizen Shipper

Additional Locations

View Additional Phone Numbers 701 Brazos St STE 1616, Austin, TX 78701

Click for BBB Rating on Citizen Shipper

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CitizenShipper is an online shipping marketplace where customers with local and national shipping requirements connect with drivers. Clients list their shipment details on our site, and drivers place quotes in a reverse auction marketplace.

BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB Complaint Information

Find aggregate BBB complaint information for Citizen Shipper. BBB serving Central, Coastal, Southwest Texas and the Permian Basin has the full report as that BBB handles all complaints for Citizen Shipper.

Additional Information

BBB file opened: October 17, 2011 Business started: 01/15/2009 Business started locally: 01/15/2009 Business incorporated 01/15/2009 in CO
Licensing, Bonding or Registration
Many local municipalities, townships and counties have registration, bonding and/or licensing requirements. The BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

Permit and license requirements for regulated industries in the State of Colorado can be viewed at the following website:

To view the registration of a business with the Colorado Secretary of State click below:

Type of Entity

Limited Liability Company (LLC)

Business Management
Mr. Richard Obousy, CEO
Contact Information
Principal: Mr. Richard Obousy, CEO
Business Category

Internet Services

Refund and Exchange Policy
CitizenShipper offers subscribing members a 60 day no questions asked money back guarantee.
Service Area
National Service
Products & Services

CitizenShipper helps connect drivers with clients with shipping needs. Items that can be delivered include small parcels and packages, boats, apartment moves, motorcycles, cars, pets, heavy equipment and delicate items.

Industry Tips
Choosing an Internet Provider Internet Business Opportunity Advice

Customer Review Rating plus BBB Rating Summary

Citizen Shipper has received 4.56 out of 5 stars based on 3 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.