This business is not BBB accredited.Additional Locations
Phone: (866) 366-8424 11001 W 120th Ave Ste 400, Broomfield, CO 80021 View Additional Email Addresses
BBB Business Reviews may not be reproduced for sales or promotional purposes.
This business is not BBB accredited.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that lowered the rating for Bella Brite include:
- Failure to respond to 12 complaint(s) filed against business
- Business has failed to resolve underlying cause(s) of a pattern of complaints
Factors that raised the rating for Bella Brite include:
- Length of time business has been operating
- Complaint volume filed with BBB for business of this size
- Resolution of complaint(s) filed against business
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||4|
|Total Closed Complaints||15|
Additional Complaint Information
BBB has identified a possible pattern of customer complaints. Specifically, Billing/ Collections Issues and Refund/Exchanges Issues. Regarding Billing or Collections issues, customers alleged that they were not aware of the charges and had thought they were under a free trial period and that the terms and conditions of the trial are not clearly disclosed. Consumers also allege Refund/Exchange Issues stating that they are getting the product late and/or not getting the product at all, the business will not refund when the consumer requests it, and that the business is creating multiple unauthorized charges on consumers credit/debit cards. BBB contacted the business to address the allegations however, they did not respond.
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0|
Licensing, Bonding or RegistrationMany local municipalities, townships and counties have registration, bonding and/or licensing requirements. The BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met. Permit and license requirements for regulated industries in the State of Colorado can be viewed at the following website: http://www.colorado.gov/pacific/dora/licenses-and-permits-0 To view the registration of a business with the Colorado Secretary of State click below: http://www.sos.state.co.us/biz/BusinessEntityCriteriaExt.do
Type of Entity
Limited Liability Company (LLC)
Business ManagementPat Hall, Customer Resolution Speci
Internet Selling Services