BBB Business Review

This Business is not BBB Accredited

One Business Connection

(303) 665-6447P. O Box 270027, LouisvilleCO 80027http://www.onebusiness.com

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BBB Accreditation

One Business Connection is not BBB Accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that lowered One Business Connection's rating include:

  • Failure to respond to one complaint filed against business.

Factors that raised One Business Connection's rating include:

  • Length of time business has been operating.
  • Complaint volume filed with BBB for business of this size.

Customer Complaints SummaryRead complaint details

1 complaint closed with BBB in last 3 years | 1 closed in last 12 months
Complaint TypeTotal Closed Complaints
Problems with Product / Service1
Advertising / Sales Issues0
Billing / Collection Issues0
Delivery Issues0
Guarantee / Warranty Issues0
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

0 Customer Reviews Customer Reviews on One Business Connection

Customer Experience Total Customer Reviews
Positive Experience
Neutral Experience
Negative Experience
Total Customer Reviews 0 Customer Reviews

Complaint Breakdown by ResolutionAbout Complaint Details

Complaint Resolution Log (1)
07/30/2015Problems with Product / Service | Read Complaint Details
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Complaint
**** *****, owner/founder of One Business COnnection, has violated his franchise agreement with me, and I want a full refund of my francise payment.
Buying a franchise from **** is the biggest mistake of my life.
He simply is not set up to take on any franchisees; he barely has enough time to attend to his own business, and also is constantly losing his focus in order to chase other revenue opportunities.
But most of all, he made it clear to me that despite his promises to the contrary, he didn't care whether or not I succeeded.
The most blatant example was when he failed to provide the promised resources to me that would have enabled me to sell a membership to a specific individual. The prospect asked for some unusual business information. **** told he had that information and would give it to me so that I could close the deal.
But instead, he interfered in the process, bigfooting me by showing up in my territory meeting in the DTC, sitting down with the prospect (whom I had pitched at length), giving her the info, signing her to a membership, then fighting me over the commission.
This was a very bad sign for me. It told me I was in business with the wrong person.
Other times, he sent prospective members to my meetings, but instead of letting me handle the sales pitch, he made special trips to those meetings and pitched them himself. Instead, he should have been attending his own simultaneous networking meetings. He prevented me from developing these skills on my own.
His training was inadequate, and he delayed letting me take over meetings, despite promising to do so. So he often ran my meetings and that diminished me in the eyes of 1BC members whose groups I was supposed to be leading. One time, he told everyone at the beginning of a meeting that I was going to run it, then ran it himself. I looked like an idiot.
**** lacks the time to properly train and support any franchise buyers. But his greed over-rides his common sense.
He wrote a sloppy orientation handbooki, riddled with typos and bad grammar. I offered several times to edit it for him, and he agreed but never sent the a file to fix. The quality of this handbook works against him in his expansion dreams.
His short attention span makes it difficult to pin him down on specifics or to get consistent, accurate information about how to operate.
When he devises a new way to make money, he hammers it to death, often at the cost of maintaining the basic building blocks of the business.
He told me to call certain vendors for essential information or help, but they never called back. I suspect each had experienced enough of ****'s empty promises and failure to deliver.
Several former 1BC members have sought me out to tell me about problems they had with ****. **** stiffed one of them on a speaking fee. He tried to nail another one with unexpected and too-high credit card charges. There are numerous other examples.
How can a franchisee, tainted by association, succeed when the owner acts like this?

Desired Settlement
(1) I want **** to fully refund my franchise fee of $29,000.
(2) I want **** to remove any references to me on the 1BC website.
(3) I want **** to stop telling 1BC members that it's OK to call me.
(4) I'll agree to a mutual non-disparagement plan.
(5) I want complete separation from 1BC.

Industry Comparison| Chart

Internet Marketing Services

Additional Information

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BBB file opened: 10/13/2008
Licensing, Bonding or Registration

Many local municipalities, townships, and counties have registration, bonding and/or licensing requirements. The BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

Permit and license requirements for regulated industries in the state of Colorado can be viewed at the following website: http://www.colorado.gov/oed/industry-license/

Contact Information
Principal: Greg Petri (Owner)
Business Category

Internet Marketing Services

LocationsX

1 Locations

  • P. O Box 270027 

    Louisville, CO 80027(303) 665-6447

Industry Comparison ChartX

The information in the table below represents an industry comparison of businesses which are of the same relative size. This is based on BBB's database of businesses located in Denver. Businesses may engage in more than one type of business. The percent of time the business engages in a type of business is not accounted for. There is no known industry standard for the number of complaints a business can expect. The volume of business and number of transactions may have a bearing on the number of complaints received by BBB.

*One Business Connection is in this range.

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Types of Complaints Handled by BBB

BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:

  • Advertising or Sales
  • Billing or Collection
  • Problems with Products or Services
  • Delivery
  • Guarantee or Warranty

We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.

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BBB Complaint Process

Your complaint will be forwarded to the company within two business days. The company will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the company's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.

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BBB began including complaint response text in BBB Business Reviews on September 4, 2012. BBB reports the complaint response text for all reportable complaints against a business that are received electronically.

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Industry Tips for Internet Marketing Services

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What government actions does BBB report on?

BBB reports on known government actions that are relevant to the business's marketplace dealings with the public.

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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

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