BBB Business Review
This Business is not BBB Accredited
Consolidated Medical Services, LLC
(303) 346-91629090 Ridgeline Blvd Ste 155, Highlands Ranch, CO 80129-2517http://www.ivegotcoverage.com! There is an alert for this business !
BBB Accreditation
On 02/22/2011 this company's accreditation in the BBB was revoked by the BBB's Board of Directors due to recent government action concerning the marketplace and its customers that demonstrates a significant failure of the company to support the principles and purposes of BBB accreditation and failure to maintain minimum BBB Rating.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that lowered Consolidated Medical Services, LLC's rating include:
- Length of time business has been operating.
- 33 complaints filed against business
- Failure to respond to 7 complaints filed against business.
- Government action(s) against business.
- Business has failed to resolve underlying cause(s) of a pattern of complaints.
- BBB Accreditation was revoked because the business failed to honor its accreditation agreement with BBB.
Your BBB has noticed a pattern of complaints regarding this company and the company has failed to correct the underlying reason for the complaints. Consumer complaints allege they have received misleading, unethical, or high pressure sales calls. Complaints also state the company fails to provide adequate customer service/support. Other complaints allege either a failure to honor the contract or agreement or unauthorized credit card charges
Customer Complaints Summary
| Complaint Type | Total Closed Complaints |
|---|---|
| Advertising / Sales Issues | 8 |
| Billing / Collection Issues | 3 |
| Delivery Issues | 1 |
| Guarantee / Warranty Issues | 1 |
| Problems with Product / Service | 20 |
| Total Closed Complaints | 33 |
Complaint Details | Definitions | BBB Complaint Process | File a Complaint
Additional Information
topLicensing
Many local municipalities, townships, and counties have registration, bonding and/or licensing requirements. The BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
Permit and license requirements for regulated industries in the state of Colorado can be viewed at the following website: http://www.colorado.gov/oed/industry-license/
Type of Entity
Limited Liability Company
Contact Information
Primary Contact: Mr. Joseph Benedetto (Manager)Business Category
Insurance Consultants, Internet - Web Hosting, Web Design
LocationsX
1 Locations
9090 Ridgeline Blvd Ste 155
Highlands Ranch, CO 80129-2517(303) 346-9162Directions
Industry Comparison ChartX
The information in the table below represents an industry comparison of businesses which are of the same relative size. This is based on BBB's database of businesses located in Denver. Businesses may engage in more than one type of business. The percent of time the business engages in a type of business is not accounted for. There is no known industry standard for the number of complaints a business can expect. The volume of business and number of transactions may have a bearing on the number of complaints received by BBB.
*Consolidated Medical Services, LLC is in this range.
Types of Complaints Handled by BBB
BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:
- Advertising or Sales
- Billing or Collection
- Problems with Products or Services
- Delivery
- Guarantee or Warranty
We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.
BBB Complaint Process
Your complaint will be forwarded to the company within two business days. The company will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the company's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.
Industry Tips for Insurance Consultants
What is BBB Advertising Review?
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to prove their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
What government actions does BBB report on?
BBB reports on known significant government actions involving business' marketplace conduct.
There is a government action involving this business.