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BBB Accredited Business since

American Claims LLC

Phone: (303) 204-1095 Fax: (303) 721-9197 View Additional Phone Numbers 10008 Astoria Ct, Littleton, CO 80124 http://www.americanclaimsllc.com

BBB Business Reviews may not be reproduced for sales or promotional purposes.


There is an inherent conflict of interest when one person (insurance company adjuster) attempts to represent two sides of a financial transaction (the insurance claim). American Claims only represents policyholders helping them maximize their settlements, options and claim comprehension.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that American Claims LLC meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for American Claims LLC include:

  • Length of time business has been operating
  • No complaints filed with BBB

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

3 Customer Reviews on American Claims LLC
Customer Experience Total Customer Reviews
Positive Experience 3
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 3

Additional Information

BBB file opened: May 21, 2013 Business started: 12/02/2011 Business started locally: 12/02/2011 Business incorporated 12/02/2011 in CO
Licensing, Bonding or Registration
Many local municipalities, townships and counties have registration, bonding and/or licensing requirements. The BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

Permit and license requirements for regulated industries in the State of Colorado can be viewed at the following website:


To view the registration of a business with the Colorado Secretary of State click below:


Type of Entity

Limited Liability Company (LLC)

Business Management
Mr. Tom LaVoy, Partner Mr. David Hann, Partner
Contact Information
Principal: Mr. Tom LaVoy, Partner
Business Category

Insurance Claim Processing Services Insurance Consultants Adjusters - Public

Products & Services

American Claims LLC offers the following product(s): Peace of mind

Method(s) of Payment
Checks primarily, but with appropriate documentation, cash and credit cards
Refund and Exchange Policy
All of our clients receive a 3-day Right of Rescission that is written into the service contract.
Service Area
The Great State of Colorado & surrounding states
Products & Services

American Claims serves as an advocate for policyholders when they have large insurance claims or when the policyholder has trouble with an insurance company and needs an expert to help.

Industry Tips

Customer Review Rating plus BBB Rating Summary

American Claims LLC has received 5 out of 5 stars based on 3 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.