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BBB Accredited Business since 04/27/2012
BBB Business Reviews may not be reproduced for sales or promotional purposes.
ID Edge is a provider of identification systems and products. We service business of all sizes, as well as all levels of state and federal government nationwide. You can shop with us online or on the phone.
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A BBB Accredited Business since 04/27/2012
BBB has determined that ID Edge meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised ID Edge's rating include:
- Length of time business has been operating.
- No complaints filed with BBB.
Customer Complaints Summary
|Complaint Type||Total Closed Complaints|
|Advertising / Sales Issues||0|
|Billing / Collection Issues||0|
|Problems with Product / Service||0|
|Guarantee / Warranty Issues||0|
|Total Closed Complaints||0|
Customer Reviews Summary Read customer reviews
0 Customer Reviews Customer Reviews on ID Edge
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0 Customer Reviews|
Licensing, Bonding or Registration
Many local municipalities, townships, and counties have registration, bonding and/or licensing requirements. The BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
Permit and license requirements for regulated industries in the state of Colorado can be viewed at the following website: http://www.colorado.gov/oed/industry-license/
Type of Entity
Incorporated: September 1990, CO
Business ManagementCustomer Contact: Dianne Lippoldt
Contact InformationPrincipal: Steve Lundgren (Owner)
Identification Card Service, Identification Equipment & Supplies
Products & Services
ID Edge provides ID card printers, and their supplies. We carry lanyards, badge holders, and other accessories. We offer identification systems, such as smart card and biometric access. We also offer full printer service, repair and installation.
Hours of OperationMon: 08:00 AM to 05:00 PMTue: 08:00 AM to 05:00 PMWed: 08:00 AM to 05:00 PMThu: 08:00 AM to 05:00 PMFri: 08:00 AM to 05:00 PM
Refund and Exchange Policy
No open box returns for non-DOA products. Product box must be clean and undamaged, with no marks of any kind. This includes writing, stamps or shipping labels, i.e. written RMA numbers. All products must be double boxed. Original manufactuer's packaging, both inside and outside must be unused. Returns must be complete with all manuals, cables, warranty cards, static bags, etc. just as received. Customers have 30 days from date of shipping to request a non-DOA return. The RMA number issued is valid for 30 days from issue date. There will be a 15% restocking fee on returns resulting from customer error. Non-DOA configured products may not be returned. For customers on credit terms, credit will be applied to your account when the product is recieved by ID Edge. For customer on C.O.D. or Credit Card status, replacement product will be sent upon receipt of product by ID Edge. If desired, we will send replacement product to your normal C.O.D./Credit Crad status and you can request from the credit department a refund/credit to your card when the return product is recieved by ID Edge. Customer is responsible for freight cost when returning product.
State of Colorado