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Find a Location

Colorado Home Warranty Inc. has 1 locations, listed below.

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    Business ProfileforColorado Home Warranty Inc.

    Home Warranty Plans

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    10 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    172 S Vance Ct, Lakewood, CO 80226
    BBB File Opened:
    3/31/2000
    Years in Business:
    25
    Business Started:
    9/24/1998
    Business Started Locally:
    9/24/1998
    Business Incorporated:
    7/31/2002
    Type of Entity:
    Corporation
    Business Management
    • Ms. Pat DeFeo, Owner
    Contact Information

    Principal

    • Ms. Pat DeFeo, Owner

    Customer Contact

    • Ms. Pat DeFeo, Owner
    Additional Contact Information

    Fax Numbers

    • (303) 316-3919
      Primary Fax

    Phone Numbers

    Industry Tip

    BBB Tip: Home warranties

    Customer Complaints

    10 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    08/23/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    I have been living in my new house for 8 Months and after last winter the driveway has Damaged Concrete Surfaces I talked to ******** Warranty people and they said is not under warranty so I want to reach out to any other team requesting some help, as it is a new house and I should receive some warranty.

    Customer Reviews

    2 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    B. Squatch

    1 star

    06/10/2021

    This year our hot water heater went out on 60/02/2021 and we filed a claimed with Colorado Home Warranty. We waited over four days to hear back from a technician. We called CHW they stated they would contact is when they found a tech. 06/08 their rep contacted us and stated their Tech had gone out of business and they would call us back. I called again on 06/10 to offer to replace the unit myself. They returned my call and stated I could replace it myself and they would pay $500, but the payment wouldn't come for 12 WEEKS! In 2020 we filed a claim for the replacement microwave it took numerous phone calls and the threat of contacting the CO attorney generals office to finally receive the payment approx. SIX MONTHS later. Their business practices are questionable and should be regarded with some reservation. We have cancelled our policy and hope to find a company with a better reputation in the near future.

    Local BBB

    BBB Great West + Pacific

    BBB Reports On

    BBB reports on known marketplace practices.

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