BBB Business Review

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BBB Accredited Business since

Hi Valley Supply, Inc.

Phone: (303) 762-9614 View Additional Phone Numbers PO Box 1666, Buena Vista, CO 81211 http://www.hi-valley.com



BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

Hi Valley Supply is your local source for radiant heating, solar thermal systems, and plumbing and heating supplies! Located in beautiful Buena Vista, Colorado, our expert team is ready to help you, no matter what or where your project may be.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Hi Valley Supply, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that affect the rating for Hi Valley Supply, Inc. include:

  • Length of time business has been operating
  • No complaints filed with BBB


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Hi Valley Supply, Inc.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: October 04, 2000 Business started: 01/01/1985 Business started locally: 01/01/1985
Licensing, Bonding or Registration
Many local municipalities, townships and counties have registration, bonding and/or licensing requirements. The BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

Permit and license requirements for regulated industries in the State of Colorado can be viewed at the following website:

http://www.colorado.gov/pacific/dora/licenses-and-permits-0

To view the registration of a business with the Colorado Secretary of State click below:

http://www.sos.state.co.us/biz/BusinessEntityCriteriaExt.do

Type of Entity

Corporation

Business Management
Mr. Timothy Willburn, Owner Mr. Scott Clark, Manager Mr. Michael Willburn, Owner
Contact Information
Customer Contact: Mr. Michael Willburn, Owner
Principal: Mr. Timothy Willburn, Owner
Business Category

Heating Equipment Snow Melting Systems Water Heaters - Dealers

Refund and Exchange Policy
Refunds are less a 25% re-stocking fee. No re-stocking fee for exchanges of products.
Alternate Business Names
Hi Valley Pump & Supply Company, Inc.
Products & Services

We offer Infloor radiant heating products, Heat Transfer Boilers &
products, various furnace lines and Solar Thermal products. We offer a full line of quality plumbing supplies from fixtures to water heaters.

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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.