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BBB Accredited Business since 09/07/2007

"Now" Heating & Air

Phone: (303) 288-2299Fax: (303) 287-3619View Additional Phone Numbers8790 Welby Rd, ThorntonCO 80229-5125

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BBB Accreditation

A BBB Accredited Business since 09/07/2007

BBB has determined that "Now" Heating & Air meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that raised "Now" Heating & Air's rating include:

  • Length of time business has been operating.
  • Complaint volume filed with BBB for business of this size.
  • Response to 13 complaint(s) filed against business.
  • Resolution of complaint(s) filed against business.
  • BBB has sufficient background information on this business.

Customer Complaints SummaryRead complaint details

13 complaints closed with BBB in last 3 years | 7 closed in last 12 months
Complaint TypeTotal Closed Complaints
Billing / Collection Issues1
Guarantee / Warranty Issues2
Problems with Product / Service10
Advertising / Sales Issues0
Delivery Issues0
Total Closed Complaints 13

Customer Reviews Summary Read customer reviews

7 Customer Reviews on "Now" Heating & Air
Customer Experience Total Customer Reviews
Positive Experience 4
Neutral Experience 0
Negative Experience 3
Total Customer Reviews 7

Additional Information


Based on information in BBB files, Now Heating & Air is handling warranties for A Appliance Center.

BBB file opened: 05/29/2002Business started: 07/01/1998

Many local municipalities, townships, and counties have registration, bonding and/or licensing requirements. The BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

Permit and license requirements for regulated industries in the state of Colorado can be viewed at the following website:

Contact Information
Principal: Mr. Samuel Johnston (Owner) John Anderson (Parts Manager) Florentino Arce ( Planning/Develop) Kristen Bugayong (Install Coordinator) Lindy Johnson (Customer Service) Denise Johnston (Payroll Admin) Abram Johnstone (Dispatch Manager) Samuel Johnstone (Service Manager) Mick Morgan Owens (Office Manager)
Business Category

Heating Contractors, Air Conditioning Contractors & Systems, Boilers-Repair & Cleaning, Water Heaters-Repairing, Heating & Air Conditioning, Air conditioning & Heating Contractors - Residential, Water Heaters-Dealers, Water Heater - Tankless, Duct Cleaning, Boilers-New & Used

Alternate Business Names
Now Heating & Air, LLC, 24/7 Now Heating & Air
Industry Tips
Hiring a Contractor

What is a BBB Business Review?

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