BBB Accredited Business since 09/07/2007
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A BBB Accredited Business since 09/07/2007
BBB has determined that "Now" Heating & Air meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised "Now" Heating & Air's rating include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
- Response to 14 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
Customer Complaints SummaryRead complaint details
|Complaint Type||Total Closed Complaints|
|Advertising / Sales Issues||3|
|Billing / Collection Issues||1|
|Guarantee / Warranty Issues||2|
|Problems with Product / Service||8|
|Total Closed Complaints||14|
Customer Reviews Summary Read customer reviews
16 Customer Reviews Customer Reviews on "Now" Heating & Air
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||16 Customer Reviews|
Based on information in BBB files, Now Heating & Air is handling warranties for A Appliance Center.BBB file opened: 05/29/2002Business started: 07/01/1998
Licensing, Bonding or Registration
Many local municipalities, townships, and counties have registration, bonding and/or licensing requirements. The BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
Permit and license requirements for regulated industries in the state of Colorado can be viewed at the following website: http://www.colorado.gov/oed/industry-license/
Contact InformationPrincipal: Mr. Samuel Johnston (Owner) John Anderson (Parts Manager) Florentino Arce ( Planning/Develop) Phillip Enmark (Install Coordinator) Lindy Johnson (Payroll Admin) Samuel Johnstone (Service Manager) Abram Johnstone (Dispatch Manager) Jesus Serrano (Office Manager)
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Alternate Business NamesNow Heating & Air, LLC, 24/7 Now Heating & Air
Industry TipsHeating & Cooling
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Customer Review Rating plus BBB Rating Summary
BBB Customer Review Rating plus BBB Rating Overview