BBB Accredited Business since 09/07/2007
"Now" Heating & Air
Phone: (303) 288-2299Fax: (303) 287-3619View Additional Phone Numbers8790 Welby Rd, Thornton, CO 80229-5125
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A BBB Accredited Business since 09/07/2007
BBB has determined that "Now" Heating & Air meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that raised "Now" Heating & Air's rating include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
- Response to 13 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
- BBB has sufficient background information on this business.
Customer Complaints SummaryRead complaint details
|Complaint Type||Total Closed Complaints|
|Billing / Collection Issues||1|
|Guarantee / Warranty Issues||2|
|Problems with Product / Service||10|
|Advertising / Sales Issues||0|
|Total Closed Complaints||13|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||7|
Based on information in BBB files, Now Heating & Air is handling warranties for A Appliance Center.BBB file opened: 05/29/2002Business started: 07/01/1998
Many local municipalities, townships, and counties have registration, bonding and/or licensing requirements. The BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
Permit and license requirements for regulated industries in the state of Colorado can be viewed at the following website: http://www.colorado.gov/oed/industry-license/
Contact InformationPrincipal: Mr. Samuel Johnston (Owner) John Anderson (Parts Manager) Florentino Arce ( Planning/Develop) Kristen Bugayong (Install Coordinator) Lindy Johnson (Customer Service) Denise Johnston (Payroll Admin) Abram Johnstone (Dispatch Manager) Samuel Johnstone (Service Manager) Mick Morgan Owens (Office Manager)
Heating Contractors, Air Conditioning Contractors & Systems, Boilers-Repair & Cleaning, Water Heaters-Repairing, Heating & Air Conditioning, Air conditioning & Heating Contractors - Residential, Water Heaters-Dealers, Water Heater - Tankless, Duct Cleaning, Boilers-New & Used