This business is not BBB accredited.Additional Locations
Phone: (855) 850-0007 122 Blackburns Ford Dr, Stephens City, VA 22655
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This business is not BBB accredited.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that lowered the rating for Shadow Ops Weaponry include:
- 170 complaint(s) filed against business
- Failure to respond to 74 complaint(s) filed against business
- 5 complaint(s) filed against business that were not resolved
- Business has failed to resolve underlying cause(s) of a pattern of complaints
Factors that raised the rating for Shadow Ops Weaponry include:
- Length of time business has been operating
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||154|
|Total Closed Complaints||170|
Additional Complaint Information
BBB has identified a pattern of complaints against the business. Specifically, consumers allege that the business failed to deliver their product(s) on time and/or not at all, consumers did not receive promised refunds, and other consumers alleged that the business was unresponsive prior to filing a complaint with the BBB. BBB has requested a meeting with the business to address the complaint allegations. BBB had also spoken with the business who has expressed a commitment in addressing and resolving all consumer complaints.
*Update: On December 16, 2014 the company contacted BBB to begin addressing, responding to and resolving customer complaints. Once this is finished, BBB will meet with the business to address the aforementioned customer allegations and possible pattern of complaints.
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||5|
Licensing, Bonding or RegistrationMany local municipalities, townships and counties have registration, bonding and/or licensing requirements. The BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met. Permit and license requirements for regulated industries in the State of Colorado can be viewed at the following website: http://www.colorado.gov/pacific/dora/licenses-and-permits-0 To view the registration of a business with the Colorado Secretary of State click below: http://www.sos.state.co.us/biz/BusinessEntityCriteriaExt.do
Type of Entity
Limited Liability Company (LLC)
Business ManagementMr. Paul E. Russ, III
Customer Review Rating plus BBB Rating Summary
BBB Customer Review Rating plus BBB Rating Overview