This Business is not BBB Accredited
TK Custom Guitars
(303) 306-8432577 S Jason St, Denver, CO 80223-2334
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TK Custom Guitars is not BBB Accredited.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that lowered TK Custom Guitars' rating include:
- Failure to respond to 2 complaints filed against business.
- Business has failed to resolve underlying cause(s) of a pattern of complaints.
Customer Complaints SummaryRead complaint details
|Complaint Type||Total Closed Complaints|
|Advertising / Sales Issues||0|
|Billing / Collection Issues||0|
|Problems with Product / Service||0|
|Guarantee / Warranty Issues||0|
|Total Closed Complaints||2|
Additional Complaint Information
BBB has identified a pattern of complaints. Specifically, consumers allege Delivery Issues stating that they ordered a custom Guitar but never received it in full. One customer only received half of their order, while the other customer never received any part of their order from this company. Both customers also allege that this company was difficult to communicate with, claiming that they were inconsistent in responding to and following through with both email and phone calls. BBB has requested a meeting with the business to address the complaint allegations however, the business has failed to respond.
Customer Reviews Summary Read customer reviews
1 Customer Review Customer Reviews on TK Custom Guitars
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||1 Customer Review|
Licensing, Bonding or Registration
Many local municipalities, townships, and counties have registration, bonding and/or licensing requirements. The BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
Permit and license requirements for regulated industries in the state of Colorado can be viewed at the following website: http://www.colorado.gov/oed/industry-license/
Contact InformationPrincipal: Owner/Manager
Guitars & Amplifiers
Customer Review Rating plus BBB Rating Summary
BBB Customer Review Rating plus BBB Rating Overview