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Find a Location

The Glass Guru has 1 locations, listed below.

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    Business ProfileforThe Glass Guru

    Broken Glass

    At-a-glance

    Customer Reviews

    5/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    6618 Wadsworth Blvd, Arvada, CO 80003-3946
    BBB File Opened:
    6/19/2012
    Years in Business:
    10
    Business Started:
    8/9/2013
    Business Started Locally:
    8/9/2013
    Business Incorporated:
    8/9/2013
    Type of Entity:
    Corporation
    Business Management
    • Mr. Chris Schwartz, President
    Contact Information

    Principal

    • Mr. Chris Schwartz, President

    Customer Contact

    • Mr. Chris Schwartz, President

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    10/12/2022

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    Explained in much detail how we wanted the glass done. Told them we needed the towel bar on the glass as the one on the wall was coming down. They installed the shower door and put the towel bar on the inside. So now if u want a towel you have it in the shower getting soaked, So we complained and the guy said he designed it with the towel bar on the inside since we already had one on the wall. I told him that i had told him before we wanted the towel bar on the shower glass as the one on the wall was being removed. He said he remembered me saying that but there was no way to fix their mess up now. They would have to replace the glass. I would never have wanted a towel bar if it was going to be inside. I reached out for a solution and they never got back to me. Will start with this complaint before taking legal action.

    Customer Reviews

    1 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Fred C

    5 stars

    04/28/2021

    I had two vertical slide windows which did not operate correctly. I called one window business. I left my information with a woman and was told I would hear back. I never heard back after about a week. I then called a second window business. It was the same story. I then called The Glass Guru. An appointment was scheduled immediately for two days later. The repairman showed up on time. Thirty minutes later, the windows were working properly. The repairman also checked the other windows for me and made small adjustments to two of them. The bill was nominal. The Glass Guru provided excellent, timely, quality and very fairly priced service where two of its competitors would not provide the courtesy of a call back. I would give The Glass Guru a strong 10.

    Local BBB

    BBB Great West + Pacific

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