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Find a Location

A -1 Garage Doors has 1 locations, listed below.

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    Business ProfileforA -1 Garage Doors

    Garage Doors
    BBB accredited business

    At-a-glance

    Customer Reviews

    1.67/5stars

    Average of 3 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 3/8/2005

    Years in Business: 20

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    A -1 Garage Doors offers garage door repair.

    Products & Services

    Garage Doors

    Business Details

    Location of This Business
    7275 S Revere Pkwy Ste 803, Englewood, CO 80112-3927
    BBB File Opened:
    2/2/2004
    Years in Business:
    20
    Business Started:
    1/1/2004
    Business Started Locally:
    1/1/2004
    Accredited Since:
    3/8/2005
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Corporation
    Alternate Business Name
    • A1 Garage Doors
    • Overhead Solutions, Inc
    • A 1 Garage Doors
    Business Management
    • Ms. Shannon Dudnick, President
    • Mr. Christian Dudnick, Vice President
    Contact Information

    Principal

    • Ms. Shannon Dudnick, President
    • Mr. Christian Dudnick, Vice President

    Customer Contact

    • Mr. Christian Dudnick, Vice President
    Additional Contact Information

    Fax Numbers

    • (303) 840-2078
      Primary Fax

    Phone Numbers

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    07/09/2021

    Complaint Type:
    Product Issues
    Status:
    Answered
    In Oct 2020 I got a garage door installed by A1, I had compared prices and got a cheaper quiets from smaller companies for the same type of door for about $700 less. But I decided to go with A1 to have less headache and problems with the door installation or in the future. From the day of installation I had problems. The installer forgot the rubber seal for the bottom of the door so he had to install a temporary one and he said next week they will do it. So next week one of them came with it and when he noticed the door seal, he said it doesn't really need it, and that he will leave the extra rubber seal to us just incase we needed it. He also adjusted the level of the door so it would seal all the way to floor so no leaks of rain will come in. to Summaries: Later we started having problems with the door as it jerks hard to open or close. The did come several times and still has problems and I don't have time to keep waiting every time for them to come and not fix it. I need i
    Read More

    Customer Reviews

    3 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Kirsten K

    1 star

    06/09/2022

    Do Not Use this company! They are not up-front about their prices. The Repair Technician did not give any Quote or set any expectation about Cost before starting work. To have a torsion spring replaced cost us $752. No receipt or work order was provided. Compared to other like companies and online estimates, that is $300-$400 more than it should cost. After the work was performed, we had no recourse. (You can't exactly have them un-repair it once it's done.) Felt like we got scammed.

    A -1 Garage Doors Response

    06/14/2022

    *******,We are sorry that you felt the need to post a complaint to the BBB even though we resolved this issue with you on the phone that same day. You were not overcharged, You paid for TWO springs, not one, as you stated. We also did Operator Adjustments to your garage door opener at no charge and did a free tune up on your garage door. As you may have noticed in recent months, the cost of everything is more expensive, including garage doors and their parts, which have risen by 50-80% over the past 2 years. We do our absolute best to offer a cost-effective solution to your garage door issues, we have been doing this for nearly 20 years now and have a great name because of it. Your review is misleading and the price you paid was a fair price. We are sorry that we didn't meet your lofty expectations during the visit, but we feel that offering you a discount and a refund was absolutely sufficient.

    Local BBB

    BBB Great West + Pacific

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