BBB Business Review

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Serving all of Metro Denver, Colorado.
In this region, which is dominated by huge chains and multinational conglomerates, Horan & McConaty proudly remains independent and family-owned and operated.
Cremation, Funeral, Cemetery and Pre-planning

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Horan & McConaty Funeral Service/Cremation meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Horan & McConaty Funeral Service/Cremation include:

  • Length of time business has been operating
  • No complaints filed with BBB

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Horan & McConaty Funeral Service/Cremation
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: April 20, 1994 Business started: 01/01/1890 Business started locally: 01/01/1890
Type of Entity

Limited Liability Company (LLC)

Business Management
Mr. John Horan, President Ms. Stacie Alexander, OM Mr. Casey Coghlan, Manager Ms. Cheryl Edwards Mr. Daren Forbes, V.P., General Manager Ms. Stephanie Grein, Office Manager Ms. Valerie Horan, Sec/Treas Mr. Kevin Kassner Mr. Jim Moon Ms. Christine Sandoval, Office Manager Mr. Lyman Wheeler, Manager
Contact Information
Customer Contact: Mr. Daren Forbes, V.P., General Manager
Principal: Mr. John Horan, President
Business Category

Funeral Homes Cremation Services Funeral Related Services

Service Area
Denver, Colorado
Alternate Business Names
Horan & McConaty - Arvada Horan & McConaty - Central Denver Horan & McConaty - Denver/Lakewood Horan & McConaty - North Metro Horan & McConaty - South Denver Horan & McConaty - South Metro
Products & Services

Cremation, Funeral, Cemetery, Burial and Pre-planning Services to the Denver Metro Area. Seven convenient locations and in business since 1890. Family Owned.

Industry Tips
Funeral Rules and Consumer Rights Planning a Funeral

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.