BBB Business Review

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BBB Accredited Business since

Comprehensive Risk Services, LLC

Phone: (303) 333-0392 Fax: (303) 333-3811 View Additional Phone Numbers 4905 Lima St, Denver, CO 80239 View Additional Email Addresses http://www.COCAT.com



BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

Disaster can strike at any time. When it does, time is of the essence. CRS/COCAT has been trusted by Colorado property owners since 1996 for Immediate Peace of Mind. We are here for you 24 hours a day, 7 days a week, 365 days a year. We strive to deliver the highest levels of quality, service, and workmanship in all facets of residential, commercial, and industrial property damage restoration. No job is too big or too small for us to handle. Whether you are facing water damage, fire or smoke damage, mold, asbestos, hazardous materials or any other catastrophe, CRS/COCAT's team of certified professionals work quickly to contain the disaster and prevent further damage. When our 24-hour emergency response center receives your call, the CRS/COCAT team is dispatched to diagnose the situation and begin the restoration process. We guarantee a response time of 90 minutes, but in most cases it is much less.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Comprehensive Risk Services, LLC meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Comprehensive Risk Services, LLC include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 1 complaint(s) filed against business
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

1 complaint closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 1
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

1 Customer Review on Comprehensive Risk Services, LLC
Customer Experience Total Customer Reviews
Positive Experience 1
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 1

Additional Information

BBB file opened: January 05, 1995 Business started: 01/01/1997 Business started locally: 01/01/1997
Type of Entity

Limited Liability Company (LLC)

Business Management
Mrs. Marissa Trujillo, Controller Mr. Aaron Connor, VP of Operations Mr. Kevin Hanson, CFO Ms. Sarah Kruger, Business Development
Contact Information
Principal: Mrs. Marissa Trujillo, Controller
Business Category

Fire & Water Damage Restoration Asbestos Removal Service

Refund and Exchange Policy
We guarantee a response time of 90 minutes, but in most cases it is much less.
Alternate Business Names
CRS
Products & Services

CRS/COCAT Services:
* Fire Damage
* Water Damage
* Asbestos Abatement
* Mold Remediation
Choose CRS/COCAT for all your restoration needs!

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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.