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This business is not BBB accredited.

Gadget Doctor Worldwide

Phone: (303) 332-7207 8790 W Colfax Ave STE 100, Lakewood, CO 80215 View Additional Email Addresses http://www.gadgetdoctorworlwide.com


BBB Business Reviews may not be reproduced for sales or promotional purposes.


BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that lowered the rating for Gadget Doctor Worldwide include:

  • Length of time business has been operating
  • 29 complaint(s) filed against business
  • Failure to respond to 6 complaint(s) filed against business
  • 6 complaint(s) filed against business that were not resolved


Customer Complaints Summary Read complaint details

29 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 2
Delivery Issues 0
Guarantee/Warranty Issues 2
Problems with Product/Service 25
Total Closed Complaints 29

Additional Complaint Information

BBB has identified a possible pattern of customer complaints. Specifically, consumers allege Customer Issues stating that they tried to contact company multiple times via email and phone with no response. Another area of concern, Delivery Issues, has consumers alleging that the products and services they paid for were never received. Service Issues regards consumers alleging that there were no clear instructions as to how to ship their phones in for repair work once they paid for the service. Lastly, Repair Issues has a consumer alleging that their phone was not repaired and returned to them with more damage, to the point where the phone was unusable. BBB attempted to contact the business to address the allegations however, there was no response.

Customer Reviews Summary Read customer reviews

2 Customer Reviews on Gadget Doctor Worldwide
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 2
Total Customer Reviews 2

Additional Information

BBB file opened: September 10, 2013 Business started: 12/11/2013 Business started locally: 12/11/2013
Licensing, Bonding or Registration
Many local municipalities, townships and counties have registration, bonding and/or licensing requirements. The BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

Permit and license requirements for regulated industries in the State of Colorado can be viewed at the following website:

http://www.colorado.gov/pacific/dora/licenses-and-permits-0

To view the registration of a business with the Colorado Secretary of State click below:

http://www.sos.state.co.us/biz/BusinessEntityCriteriaExt.do

Business Management
Mr. Cesar Martinez
Contact Information
Principal: Mr. Cesar Martinez
Business Category

Electronic Equipment & Suppliers - Service & Repair

Alternate Business Names
Gadget Doctor Worlwide

Customer Review Rating plus BBB Rating Summary

Gadget Doctor Worldwide has received 1 out of 5 stars based on 2 Customer Reviews and a BBB Rating of F.

BBB Customer Review Rating plus BBB Rating Overview
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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.