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BBB Accredited Business since 07/11/2011
Rocky Mountain German Shepherds LLC
(303) 816-103225957 Richmond Hill Rd, Conifer, CO 80433-6112
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We are a family-owned and operated home kennel located in the Colorado Rockies just outside of Denver. Our passion is the German Shepherd Dog. We are breeders of Champion European bloodline German Shepherds for service, sport and ultimate Companion.
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A BBB Accredited Business since 07/11/2011
BBB has determined that Rocky Mountain German Shepherds LLC meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that raised Rocky Mountain German Shepherds LLC's rating include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
- Response to 2 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
- BBB has sufficient background information on this business.
Customer Complaints SummaryRead complaint details
|Complaint Type||Total Closed Complaints|
|Guarantee / Warranty Issues||1|
|Problems with Product / Service||1|
|Advertising / Sales Issues||0|
|Billing / Collection Issues||0|
|Total Closed Complaints||2|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0|
Many local municipalities, townships, and counties have registration, bonding and/or licensing requirements. The BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
Permit and license requirements for regulated industries in the state of Colorado can be viewed at the following website: http://www.colorado.gov/oed/industry-license/
Type of Entity
Limited Liability Company
Contact InformationPrincipal: Mrs. Jayne Holmes (Owner)
Dog Breeders, Pet Services, Pet Training - Dog
Products & Services
Puppies - Training - Import Service
We offer board and train services for all dog breeds.
Import service is provided upon request, and we often have direct German import puppies, as well as our home grown pups from our imported parent dogs.
Hours of OperationMon: 12:00 PM to 03:00 PMTue: 12:00 PM to 03:00 PMWed: 12:00 PM to 03:00 PMThu: 12:00 PM to 03:00 PMFri: 12:00 PM to 03:00 PMSat: 12:00 PM to 03:00 PM
Refund and Exchange Policy
We offer a replacement puppy in the event of a covered health or temperament concern.
Industry Comparison ChartX
The information in the table below represents an industry comparison of businesses which are of the same relative size. This is based on BBB's database of businesses located in Denver. Businesses may engage in more than one type of business. The percent of time the business engages in a type of business is not accounted for. There is no known industry standard for the number of complaints a business can expect. The volume of business and number of transactions may have a bearing on the number of complaints received by BBB.
*Rocky Mountain German Shepherds LLC is in this range.
Types of Complaints Handled by BBB
BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:
- Advertising or Sales
- Billing or Collection
- Problems with Products or Services
- Guarantee or Warranty
We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.
BBB Complaint Process
Your complaint will be forwarded to the company within two business days. The company will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the company's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.
BBB began publishing complaints on 9/4/12, details prior to that time are not available.
Industry Tips for Dog Breeders
What is BBB Advertising Review?
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to prove their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
What government actions does BBB report on?
BBB reports on known significant government actions involving business' marketplace conduct.