I went to Mark H***** to see about designing a ring for my fiancee in 2012. None of the other jewelers in the area had the look that I was going for and I hoped he could design something different. I called Mark to set up an appointment and he assured me that he could design something that we would fall in love with. I showed up at his office/showroom and was amazed at the jewelry on display. It looked like nothing that you see in the larger stores. I had also never been in a private showroom before so it was a bit different but a pleasant experience to be able to look through everything without worrying about other customers. Mark took me into an office where we sat down and he told me about himself and about what he does. He then wanted to know everything about my fiancee so that he could get an idea on what would be the perfect design for her. Once he had an idea about what style ring to design, he brought out an assortment of diamonds to choose from for the setting. I really wanted a natural colored diamond as opposed to a standard one and I was thrilled that he had a large selection of them in all shapes and sizes. We found a beautiful yellow diamond that was perfect for the setting. Once we had everything sorted out, I placed a deposit on the design and let him get to work. It took him less than 2 weeks to get back to me with the finished ring and I was absolutely blown away and the quality and detail when I saw it for the first time. It was everything I had hoped it could be and I honestly don't think anyone else could have made it better. When I proposed, before my fiancee could give me an answer, all she could do was look at the ring and say "WOW"! She has now had the ring for a little over two years and she still looks at it every day and she gets compliments from everyone. Overall, I had an amazing experience with Mark and although I have since moved away from Denver, I will be making a trip out there any time I need another piece of jewelry. He has made a life-long customer.
This customer had a POSITIVE experience with this business.
This customer WOULD recommend the business to a friend, family member, neighbor or colleague.
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