This Business is not BBB Accredited
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Cupid.com is not BBB Accredited.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that lowered Cupid.com's rating include:
- Failure to respond to one complaint filed against business.
Factors that raised Cupid.com's rating include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
Customer Complaints SummaryRead complaint details
|Complaint Type||Total Closed Complaints|
|Advertising / Sales Issues||4|
|Billing / Collection Issues||8|
|Problems with Product / Service||13|
|Guarantee / Warranty Issues||0|
|Total Closed Complaints||25|
Additional Complaint Information
Cupid.com is a UK based company and the BBB cannot process complaints for businesses outside of the US/Canada. Prior to being purchased by this UK based company they were located in Colorado for a short time and we have also been given information on a NY PO box address listed in the report. If you have a complaint against the business you may want to contact the following group: www.ic3.gov or www.econsumer.gov for possible assistance.
Customer Reviews Summary Read customer reviews
0 Customer Reviews Customer Reviews on Cupid.com
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0 Customer Reviews|
Licensing, Bonding or Registration
Many local municipalities, townships, and counties have registration, bonding and/or licensing requirements. The BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
Permit and license requirements for regulated industries in the state of Colorado can be viewed at the following website: http://www.colorado.gov/oed/industry-license/
Type of Entity
Business ManagementPrincipal: Ms. Nataly Sinyavskaya
Contact InformationMs. Alina Meller