This business is not BBB accredited.Additional Locations
Phone: (800) 481-3117 View Additional Web Addresses
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This business is not BBB accredited.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that lowered the rating for Cupid.com include:
- 13 complaint(s) filed against business
- Failure to respond to 1 complaint(s) filed against business
Factors that raised the rating for Cupid.com include:
- Length of time business has been operating
- Resolution of complaint(s) filed against business
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||8|
|Total Closed Complaints||13|
Additional Complaint Information
Cupid.com is a UK based company and the BBB cannot process complaints for businesses outside of the US/Canada. Prior to being purchased by this UK based company they were located in Colorado for a short time and we have also been given information on a NY PO box address listed in the report. If you have a complaint against the business you may want to contact the following group: www.ic3.gov or www.econsumer.gov for possible assistance.
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0|
Business ManagementMs. Nataly Sinyavskaya Ms. Alina Meller