BBB Business Review

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BBB Accredited Business since

Public Service Credit Union

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Phone: (303) 691-2345 Fax: (303) 639-2921 View Additional Phone Numbers 9990 Park Meadows Drive, Lone Tree, CO 80124 http://www.pscu.org


BBB Business Reviews may not be reproduced for sales or promotional purposes.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Public Service Credit Union meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

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Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Public Service Credit Union include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 29 complaint(s) filed against business
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

29 complaints closed with BBB in last 3 years | 7 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 9
Billing/Collection Issues 11
Delivery Issues 1
Guarantee/Warranty Issues 0
Problems with Product/Service 8
Total Closed Complaints 29

Customer Reviews Summary Read customer reviews

1 Customer Review on Public Service Credit Union
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 1
Total Customer Reviews 1

Additional Information

BBB file opened: June 20, 1991 Business started: 01/01/1938 in CO Business started locally: 01/01/1938
Licensing, Bonding or Registration
Many local municipalities, townships and counties have registration, bonding and/or licensing requirements. The BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

Permit and license requirements for regulated industries in the State of Colorado can be viewed at the following website:

http://www.colorado.gov/pacific/dora/licenses-and-permits-0

To view the registration of a business with the Colorado Secretary of State click below:

http://www.sos.state.co.us/biz/BusinessEntityCriteriaExt.do

Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Colorado Department of Public Health & Environment
4300 Cherry Creek South Dr, Denver CO 80246
http://www.cdphe.state.co.us
Phone Number: (303) 692-2000
health.facilities@state.co.us

Division of Banking
1560 Broadway Ste 975, Denver CO 80202
http://www.dora.state.co.us/banking/
Phone Number: (303) 894-7575
banking@dora.state.co.us

Division of Financial Services
1560 Broadway Ste 950, Denver CO 80202
http://www.dora.state.co.us/financial-services/
Phone Number: (303) 894-2336
financialservices@dora.state.co.us

Division of Real Estate
1900 Grant St Ste 600, Denver CO 80203
http://www.dora.state.co.us/real-estate/index.htm
Phone Number: (303) 894-2166
real-estate@dora.state.co.us

Division of Securities
1560 Broadway Ste 900, Denver CO 80202
http://www.dora.state.co.us
Phone Number: (303) 894-2320

Type of Entity

Cooperative Association

Business Management
Mr. Darryl T. Marksberrry, President / CEO Mr. Steve Ferrero, VP Marketing & Public Relations Ms. Sandra McGill, Business Services Specialist Mr. Chris Stengle, Director of Business Development
Contact Information
Principal: Mr. Darryl T. Marksberrry, President / CEO
Business Category

Credit Unions Financial Planning Consultants Investment Advisory Service Loans Loans - Small Business Retirement Planning Service Financial Services Investment Management Mortgage Bankers Banks

Industry Tips
Financial Planners Investment Fraud

Customer Review Rating plus BBB Rating Summary

Public Service Credit Union has received 3.68 out of 5 stars based on 1 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview
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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.