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BBB Accredited Business since 08/13/2009
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A BBB Accredited Business since 08/13/2009
BBB has determined that TransFirst meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that raised TransFirst's rating include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
- Response to 143 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
- BBB has sufficient background information on this business.
Customer Complaints SummaryRead complaint details
|Complaint Type||Total Closed Complaints|
|Advertising / Sales Issues||35|
|Billing / Collection Issues||43|
|Problems with Product / Service||63|
|Guarantee / Warranty Issues||0|
|Total Closed Complaints||143|
Many local municipalities, townships, and counties have registration, bonding and/or licensing requirements. The BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
Permit and license requirements for regulated industries in the state of Colorado can be viewed at the following website: http://www.colorado.gov/oed/industry-license/
Type of Entity
Limited Liability Company
Contact InformationPrincipal: Mr Josh Haas (Work Force Management)Customer Contact: Ms. Elizabeth Martinez (Director of Operations)
Credit Cards & Plans, Payment Processing Service
Alternate Business NamesTransFirst ePayment Services, TransFirst Holdings, Inc., TransFirst, LLC, TransFirst Merchant Processing Center, Solveras Payment Solutions, United Merchant Services
Industry TipsCredit Card Protection Offers
Industry Comparison ChartX
The information in the table below represents an industry comparison of businesses which are of the same relative size. This is based on BBB's database of businesses located in Denver. Businesses may engage in more than one type of business. The percent of time the business engages in a type of business is not accounted for. There is no known industry standard for the number of complaints a business can expect. The volume of business and number of transactions may have a bearing on the number of complaints received by BBB.
*TransFirst is in this range.
Types of Complaints Handled by BBB
- Advertising or Sales
- Billing or Collection
- Problems with Products or Services
- Guarantee or Warranty
Additional Phone Numbers
- (303) 625-4173
- (402) 905-3600
Additional Fax Numbers
- (402) 399-8333
Additional Email Addresses
BBB Complaint Process
BBB began publishing complaints on 9/4/12, details prior to that time are not available.
What is BBB Advertising Review?
What government actions does BBB report on?
BBB reports on known significant government actions involving business' marketplace conduct.