BBB Business Review

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BBB Accredited Business since 10/15/2012

Electronic Payment Systems, LLC

(800) 863-5995View Additional Phone Numbers6472 S Quebec St, EnglewoodCO 80111-4628

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BBB Accreditation

A BBB Accredited Business since 10/15/2012

BBB has determined that Electronic Payment Systems, LLC meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that lowered Electronic Payment Systems, LLC's rating include:

  • 115 complaints filed against business

Factors that raised Electronic Payment Systems, LLC's rating include:

  • Length of time business has been operating.
  • Response to 115 complaint(s) filed against business.
  • Resolution of complaint(s) filed against business.

Customer Complaints SummaryRead complaint details

115 complaints closed with BBB in last 3 years | 25 closed in last 12 months
Complaint TypeTotal Closed Complaints
Advertising / Sales Issues28
Billing / Collection Issues26
Delivery Issues2
Guarantee / Warranty Issues1
Problems with Product / Service58
Total Closed Complaints 115

Customer Reviews Summary Read customer reviews

18 Customer Reviews Customer Reviews on Electronic Payment Systems, LLC

Customer Experience Total Customer Reviews
Positive Experience 11
Neutral Experience 0
Negative Experience 7
Total Customer Reviews 18 Customer Reviews

Additional Information

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Below is an explanation of Electronic Payment Systems "EPS" agreement and cancellation process:

"EPS's" agreement is a one year term, which will automatically renew for an additional one year term unless "EPS" receives notification from merchant at least 90 days prior to the anniversary date of the contract term in effect.

The merchant can cancel out the agreement at anytime, providing a 30 day written notification is received by "EPS," however, all fees for the one year agreement will need to be paid in full to "EPS" before the account is cancelled.

If the merchant places a stop payment on fees or a Not Authorized, the merchant will be placed in the collection system for the remaining fees owed.

BBB file opened: 09/09/1996Business started: 01/01/1997
Licensing, Bonding or Registration

Many local municipalities, townships, and counties have registration, bonding and/or licensing requirements. The BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

Permit and license requirements for regulated industries in the state of Colorado can be viewed at the following website: http://www.colorado.gov/oed/industry-license/

Type of Entity

Limited Liability Company

Contact Information
Customer Contact: Ms. Chonda Pearson (Executive Assistant)Mr. Lane Dorsey (2nd Complaint Contact)
Business Category

Credit Card - Merchant Services, Credit Card Processing Service, Check Cashing Protection Systems, Financial Services

Alternate Business Names
Electronic Payment Systems
Industry Tips
Financial Planners

Customer Review Rating plus BBB Rating Summary

Electronic Payment Systems, LLC has received 3.63 out of 5 stars based on 18 Customer Reviews and a BBB Rating of B.

BBB Customer Review Rating plus BBB Rating Overview

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.

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What is a BBB Business Review?

We offer free reviews on businesses that include background, licensing, consumer experience and other information such as governmental actions that is known to BBB. These reviews are provided for businesses that are BBB accredited and also for businesses that are not BBB accredited.

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BBB Reporting Policy

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.