Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.
      Country
          Country

          Find a Location

          NexusTek has 1 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Country
            Please enter a valid location.
            • NexusTek

              5889 Greenwood Plaza Blvd Ste 201 Greenwood Village, CO 80111-2502

              BBB Accredited Business

            Business ProfileforNexusTek

            Network Computer
            BBB accredited business

            At-a-glance

            Customer Reviews

            1/5stars

            Average of 1 Customer Reviews

            Customer Complaints

            This business has 0 complaints

            BBB Rating & Accreditation

            Accredited Since: 7/17/2006

            Years in Business: 27

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Overview

            NexusTek offers IT Services & Support

            Products & Services

            Computer Network Services

            Business Details

            BBB File Opened:
            10/23/1997
            Years in Business:
            27
            Business Started:
            10/7/1996
            Business Incorporated:
            8/14/1997
            Accredited Since:
            7/17/2006
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            Type of Entity:
            Limited Liability Company (LLC)
            Hours of Operation

            Primary

            M:
            7:00 AM - 6:00 PM
            T:
            7:00 AM - 6:00 PM
            W:
            7:00 AM - 6:00 PM
            Th:
            7:00 AM - 6:00 PM
            F:
            7:00 AM - 6:00 PM
            Business Management
            • Mr. Robert B Burkholder, Member Manager
            Additional Contact Information

            Fax Numbers

            • (303) 773-0755
              Primary Fax

            Phone Numbers

            Customer Complaints

            0 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Customer Reviews

            1 Customer Reviews

            What do you think? Share your review.

            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Andy G

            1 star

            01/07/2022

            ******************************* has cancelled service because of a breach of contract with this company. The breach of services are listed below. We have tried to contact the company numerous times by email and phone calls. We have not received any return calls or emails. They charged us for 2 months of service even after we sent a written cancellation. We continue to receive a **** months later. This is the worst customer service I have seen in a company. From the actual service to management and the collections department. On July 30th, 2021, a technician from Nexustek came into our office located in ******, **. They were here to move another company in the building to a new site. They moved the server for the other company while also removing our extra monitor, keyboard and rack system that were clearly marked with our company name. This has been set up at another companys office and will not be returned to our office. The technician also left our server sitting on the floor and left us without ************** We were left to get ourselves set back up. This is very unprofessional considering we are also serviced by and paying for their companies services. We were charged almost $1500.00 for that type of service. On June 24/25, 2021, requests were put in to have a desktop added back on to the server and have it set up for a new user. This was put in as an urgent request and 8 days later is when we finally were able to have the person that we hired use the desktop computer. This is against the service contract that we signed with the company. Service is supposed to happen within 1 to 2 business days per contract. 3. Following this set up our company spent over a week of time calling in and sending emails to have the recently added desktop perform correctly and have all the added software and applications added. The technician that showed up on property did not handle all the requests that were asked for. 4. At the time of original set up of our company, we had them separate our company from the main server in the building. This was quoted to be on a go-live timeline of 3 weeks. Per the contract we have in our file. This took approximately 8 weeks and an additional 2 weeks for a home computer to be finalized. The items listed above are why we are leaving this review. ******************************* is unable to contact this company to discuss the invoice that continues to be sent to us, messages have been left with collections and not returned. The entire contract has been breached from the beginning of service with the list of issues above.

            Local BBB

            BBB Great West + Pacific

            BBB Reports On

            BBB reports on known marketplace practices.

            BBB Business Profiles may not be reproduced for sales or promotional purposes.

            BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

            When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

            BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

            As a matter of policy, BBB does not endorse any product, service or business.