BBB Logo

Better Business Bureau ®
Start With Trust®
Denver & Boulder, Colorado

BBB Charity Review

Start Business Review
BBB Reliability Report for

Senior Assistance Center

Original Business Start Date: 01/01/1981

A BBB Accredited Charity since 05/12/1997.

This BBB Accredited Charity meets all 20 Standards for Charity Accountability and is a Seal Holder.
BBB issues Charity Reports on all organizations, whether or not they are BBB accredited. If an organization is a BBB Accredited Charity, it is stated in this report.
Name: Senior Assistance Center
Phone: (303) 455-9642
Fax: (303) 455-2613
Address: 2839 W 44th Ave
Denver, CO 80211-1428
Report Creation Date: February 3, 2014
Report Expiration Date: February 3, 2016
Original Business Start Date: January 1981
Principal: Carol "CJ" Johnson, Executive Director
Customer Contact: Carol "CJ" Johnson, Executive Director
Email Address:
Incorporated: January 1981, CO
Type of Business: Charity - Local, Charity - Elderly, Charity - Human Services
BBB Accreditation: This organization is a BBB Accredited Charity.

Additional DBA Names

Association For Senior Citizens

Stated Purpose

The mission of the Senior Assistance Center (SAC) is to promote the self-sufficiency of all senior citizens in the Denver Metro area and to ensure that no senior citizen goes without the necessities of life, including shelter, food, and public services.

Evaluation Conclusions

This organization has been evaluated according to the 20 BBB Standards for Charity Accountability. This organization meets all those Standards and is a BBB Accredited Charity.

BBB Charity Seal Participation

Charities that meet the Standards for Charity Accountability are eligible to participate in BBB Wise Giving Alliance Charity Seal program. The seal, which can be displayed on the charity's web site and in printed materials, helps inform the public that the charity meets these standards. This organization participates in this program.


The Senior Assistance Center works to alleviate poverty and promote economic security by providing social service opportunities for senior citizens to meet their basic human needs. Programmatic activities include:
Workforce Development Services - Job Training and Placement Program: provision of on-the job training and part-time employment.
Homeless Prevention Emergency Financial Services - provision of rental and utilities financial assistance to the elderly (55 years and older) who face eviction, or utility shutoff. Given only once a year per household.
Hunger Relief Services - Meals on Wheels Collaboration with Volunteers of America; Weekly Food Pantry; Government Commodities Distribution Collaboration; Mobile Food Pantry to low-income Senior apartment facilities.
Weekly Clothing Pantry - Access to clothing and household needs on a weekly basis.
Home Healthcare - Access to walkers, canes, crutches, and wheelchairs, at no charge for as long as the equipment is needed.
Transportation - free bus tokens offered to defray transportation costs.

Total Program Expenses:$597,845


Chief Executive Officer:Carol "CJ" Johnson
Chair of the Board:Paul A. Scheidig PAUL
Chair's Profession / Business Affiliation:Rocky Mountain SER, Director
Board Size:9
Paid Staff Size:1 Full Time. 21 Part Time.

Fund Raising

Method(s) Used:Grant proposals, telephone, Internet and direct mail appeals.

Tax Status

This organization is tax-exempt under section 501(c)(3) of the Internal Revenue Code. It is eligible to receive contributions deductible as charitable donations for federal income tax purposes.


According to Senior Assistance Center's Audited Financial Statements for the year ended March 31, 2013:

 Total Income:$974,193
Expenses  % of total
% of total
 Programs:$597,845 79.50%61.37%
 Fund Raising:$80,482 10.70%8.26%
 Administrative:$73,637 9.79%7.56%
 Other:$0 0.00%0.00%
 Total Expenses:$751,964
Excess of Income over Expenses$222,229
Ending Net Assets:$725,273

* Excess for the year indicates the portion of income remaining after expenses.


BBB processed a total of 1 complaint about this organization in the last 36 months, our standard reporting period.

Telephone List Removal
 1  The organizations addressed the complaint issues brought to its attention

Charity Licensing

All charitable organizations soliciting contributions in Colorado -- with a few specific exceptions listed in the Charitable Solicitations Act at 6-16-104(6)(a)-(c), C.R.S. -- must submit an initial registration statement with the Secretary of State and receive a registration number. After the initial registration, annual registration statements must be renewed each year by the 5th day of the fifth month after the close of the organization’s fiscal year. In addition, all solicitation campaigns utilizing paid solicitors as defined at 6-16-103(7), C.R.S. must be listed on separate Solicitation Notices, which should be filed online by the paid solicitor.

An organization may change its practices at any time without notice. Please understand that a BBB report is furnished solely to assist donors in making their own judgment. This report is not to be used for fund raising or promotional purposes. Copyright 2006, BBB.

Additional Contact Information

Additional Phone Numbers
Tel: (303) 458-7945

Back to top

Industry Tips

Charitable Giving Tips

Whether charitable organizations use their employees, volunteers or professional fund- raisers to solicit donations by phone, mail, or in person, consider the following precautions to ensure that your donation dollars benefit the people and programs you want to help.

-Ask for written information, including the charity's name, address, and telephone number. A legitimate charity or fund- raiser will give you materials outlining the charity's mission, how your donation will be used, and proof that your contribution is tax deductible.

-Ask for identification. Many states require paid fund-raisers to identify themselves as such and to name the charity for which they're soliciting. If the solicitor refuses, hang up and report it to local law enforcement officials.

-Call the charity. Find out if the organization is aware of the solicitation and has authorized the use of its name. If not, you may be dealing with a fraudulent solicitor.

-Watch out for similar sounding names. Some phony charities use names that closely resemble those of respected, legitimate organizations.

-Know the difference between "tax exempt" and "tax deductible." Tax exempt means the organization doesn't have to pay taxes. Tax deductible means you can deduct your contribution on your federal income tax return. Even though an organization is tax exempt, your contribution may not be tax deductible. If deductibility is important to you, ask for a receipt showing the amount of your contribution and stating that it is tax deductible.

-Know that a 501(c)(3) organization must make a copy of its annual returns, (Form 990 or Form 990EZ) for the last three years and its exempt status application and supporting documents available for you to view during business hours.

-Be skeptical if someone thanks you for a pledge you don't remember making. If you have any doubt whether you've made a pledge or previously contributed, check your records. Be on the alert for invoices claiming you've made a pledge when you know you haven't. Some unscrupulous solicitors use this approach to get your money.

-Ask how your donation will be distributed. How much will go to the program you want to support, and how much will cover the charity's administrative costs? If a professional fund-raiser is used, ask how much it will keep.

-Refuse high pressure appeals. Legitimate fund-raisers won't push you to give on the spot.

-Be wary of charities offering to send a courier to collect your donation immediately.

-Consider the costs. When buying merchandise or tickets for special events, or when receiving free goods in exchange for giving, remember that these items cost money and generally are paid for out of your contribution. Although this can be an effective fund-raising tool, less money may be available for the charity.

-Be wary of guaranteed sweepstakes winnings in exchange for a contribution. You never have to donate anything to be eligible to win.

-Avoid cash gifts that can be lost or stolen. For security and tax record purposes, it's best to pay by check. Use the official full name of the charity - not initials - on your check. Avoid solicitors who want to send a courier or use an overnight delivery service to pick up your donation.

More information:
Philanthropic Advisory Service/ BBB Wise Giving Alliance Council of BBBs
4200 Wilson Boulevard, Suite 800
Arlington, VA 22203-1838
(703) 276-0100

American Institute of Philanthropy
4905 Del Ray Avenue, Suite 300
(301) 913-5200

(Source of info:

ID: 2535
Report as of August 21, 2014 21:56
Copyright© 2014 Better Business Bureau

An organization may change its practices at any time without notice. Donors must decide for themselves the significance of any variation from BBB Standards, taking into account the relative importance of the practice in question in the context of the organization's total performance.

This report reflects the results of an evaluation of informational materials provided voluntarily by the organization. The report is not intended to recommend or deprecate, and is furnished solely to assist you in exercising your own judgement.

This report is not to be used for fund raising or promotional purposes.


What is a BBB Business Review?

We offer free reviews on businesses that include background, licensing, consumer experience and other information such as governmental actions that is known to BBB. These reviews are provided for businesses that are BBB accredited and also for businesses that are not BBB accredited.


BBB Reporting Policy

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.