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          Find a Location

          Carpet Mill Outlet Stores has 11 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • Carpet Mill Outlet Stores

              2670 E County Line Rd Unit D Highlands Ranch, CO 80126-3234

            • Carpet Mill Outlet Stores

              3817 E 120th Ave Thornton, CO 80233-1659

            • Carpet Mill Outlet Stores

              1613 W Belleview Ave Littleton, CO 80120-1003

            • Carpet Mill Outlet Stores

              9086 W Bowles Ave Littleton, CO 80123-3465

            • Carpet Mill Outlet Stores

              4500 Havana St Denver, CO 80239

            Business ProfileCarpet Mill Outlet Stores

            New Carpet
            HeadquartersMulti Location Business
            The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

            Contact Information

            2670 E County Line Rd Unit D

            Highlands Ranch, CO 80126-3234

            Visit Website
            (303) 307-9700

            Customer Reviews

            1.57/5

            Average of 7 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            3 complaints closed in last 3 years

            3 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            A+
            This business is not BBB Accredited
            Search for Accredited
            Businesses in this category

            Years in Business: 50

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Overview

            Flooring Services

            Business Details

            This is a multi-location business.

            Find a Location

            Carpet Mill Outlet Stores has 11 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • Carpet Mill Outlet Stores

                2670 E County Line Rd Unit D Highlands Ranch, CO 80126-3234

              • Carpet Mill Outlet Stores

                3817 E 120th Ave Thornton, CO 80233-1659

              • Carpet Mill Outlet Stores

                1613 W Belleview Ave Littleton, CO 80120-1003

              • Carpet Mill Outlet Stores

                9086 W Bowles Ave Littleton, CO 80123-3465

              • Carpet Mill Outlet Stores

                4500 Havana St Denver, CO 80239

              Headquarters
              2670 E County Line Rd Unit D, Highlands Ranch, CO 80126-3234
              BBB File Opened:
              11/22/1977
              Years in Business:
              50
              Business Started:
              5/5/1974
              Business Incorporated:
              5/5/1974
              Type of Entity:
              Corporation
              Alternate Business Name
              • Complete Flooring Source
              • Fashion Carpets Inc
              Business Management
              • Mr. Jim Jensen, President
              • Ms. Linda Jensen, Treasurer
              • Mr. Jamie Shrader, Sales Manager
              • Mr. Tim Hilfer, Sales Manager
              Contact Information

              Principal

              • Mr. Jim Jensen, President

              Customer Contact

              • Mr. Jamie Shrader, Sales Manager
              • Mr. Tim Hilfer, Sales Manager
              Additional Contact Information

              Fax Numbers

              • (303) 307-1299
                Other Fax
              • (303) 450-9958
                Other Fax

              Phone Numbers

              Read More Business Details and See Alerts

              Customer Complaints

              3 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              06/06/2023

              Complaint Type:
              Service or Repair Issues
              Status:
              Answered
              6/6/2023- installer did not add an extra 10% of carpet for stairway and left the area filled with carpet fiber.12/-/2021- installer took extra carpet we PAID for. When contacting today after install to ask for some spare carpet in case future replacements are needed. ***** berated, insulted, and refused to help us -all for a piece of spare carpet. He only offered to SELL us a piece of at least 12 foot carpet - way more than a spare amount we needed. When we mentioned we did not receive any from the first install he called us liars stating Im not going to cut a piece of carpet for you what we did to deserve this level of treatment I have no clue. We were excited to finally get some new carpet in our home and definitely destroyed that experience for us.
              Read More
              Read 2 More Complaints

              Customer Reviews

              7 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Brenda M

              05/30/2023

              The Carpet Mill store in ********* off County Line Rd in ******** started out great with stress of transitions. Carpet installed on April 13th. Horrible installation job with transitioning from carpet to tile and carpet to wood. Installer had no idea how to install carpet on stairs with fake tread caps. The installers bashed up the tread cap, gouged trim, snagged the berber carpet, cut the carpet on stairs to short causing plywood to be exposed and staples coming out of stairs due to incorrect installation along with raw wood showing on fake tread caps. I was directed to J-a-m-i-e who is Director of Operations to address the installation issue. I sent pictures via email and followed up with multiple phone calls. First excuse was family emergency, then the computer crash and it's been over a month with no results. Will be filing for small claims court.
              Read 6 More Customer Reviews

              Local BBB

              BBB Great West + Pacific

              More Info on Local BBB

              BBB Reports On

              BBB reports on known marketplace practices.

              See What BBB Reports On

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