Ace Carpet & Upholstery Care, Inc.

Find out more about this business:

BBB Accreditation BBB Rating Business Contact and Profile Business Management Licensing Customer Complaint History

Government Actions Advertising Review Industry Tips BBB Copyright and Reporting Policy

BBB Accreditation

This company has been a BBB Accredited Business since August 2000. This means it supports the BBB's services to the public and meets our BBB Accreditation standards.

BBB Rating

Based on BBB files, this business has a BBB Rating of A+ on a scale from A+ to F.

Click here for an explanation of BBB Ratings

Business Management

Additional company management personnel include:

Ms. Lisa L. Goldsworthy - Vice President

Licensing

Many local municipalities, townships, and counties have registration, bonding and/or licensing requirements. The BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

Permit and license requirements for regulated industries in the state of Colorado can be viewed at the following website: http://www.colorado.gov/oed/industry-license/

Customer Complaint History

BBB processed a total of 0 complaints about this company in the last 36 months, our standard reporting period.

Government Actions

BBB has no information regarding government actions at this time.

Advertising Review

BBB has no information regarding advertising review at this time.

Industry Tips

Carpet Cleaning Services

Prior to hiring someone to clean your carpet, you may want to give careful thought to who will be doing the job. Is it a do-it-yourself project or is it best left to a professional?

If you are seeking a professional carpet cleaning service, be sure to do your homework. With so many choices and advertised prices that run the gamut, you want to be sure you are getting your money's worth. Your BBB offers the following tips to help your search go more smoothly:

*To find a reputable company, ask around. Ask your family, friends and neighbors who they use to clean their carpets and who they would recommend to others.

*Contact your BBB for a reliability report on the company.

*Price does matter. The lowest price is not always the best price. While no one wants to be overcharged, extremely low prices should also set off warning signals. Companies that advertise very low prices may be practicing what is called "bait & switch" advertising. Once the workers arrive in your home, they quickly suggest a more expensive treatment for the cleaning. Ask exactly what is included in the price and be sure to get it in writing before the crew begins any work.

*Find out what you get for your money. Just as pricing can differ from company to company, so can the services included in the price and what the company considers "extras." Know what type of cleaning agent does the company use and exactly how does it work. Ask if the cleaning company will move furniture and return it to its original location. If so, ask if there an extra charge for this service. Find out about the costs for pre-treating spots and heavily soiled areas and high traffic areas. Also, find out if the company offers a satisfaction guarantee and if so, get it in writing.

*Inquire about the company's employees. After all, these are the people who will be coming into your home. Find out if the company uses its own employees or do they sub-contract the job out to other companies. Find out if they're bonded and insured and what happens if the crew damages the carpet or other items in your home.

*Find out what care is required after the cleaning. Know how long it will take to dry and if any ventilation is needed.

BBB Copyright and Reporting Policy

As a matter of policy, BBB does not endorse any product, service or business.

BBB Reliability Reports are provided solely to assist you in exercising your own best judgment. Information in this BBB Reliability Report is believed reliable, but not guaranteed as to accuracy.

BBB Reliability Reports generally cover a three-year reporting period. BBB Reliability Reports are subject to change at any time.

If you choose to do business with Ace Carpet & Upholstery Care, Inc., please let them know that you contacted BBB for a BBB Reliability Report.

ID: 9033420
Report as of November 21, 2009 18:47
Copyright^© 2009 Better Business Bureau