This business is not BBB accredited.Additional Locations
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This business is not BBB accredited.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that lowered the rating for Diablo Media, LLC include:
- 14 complaint(s) filed against business
- Failure to respond to 3 complaint(s) filed against business
Factors that raised the rating for Diablo Media, LLC include:
- Length of time business has been operating
- Resolution of complaint(s) filed against business
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||7|
|Total Closed Complaints||14|
Additional Complaint Information
BBB has identified a pattern of complaints in which consumers allege that they were charged an unauthorized monthly fee to access the online grant database of the business. Consumers assert that the terms and conditions of the business are deliberately confusing. Responses from the company report that their fees are clearly displayed on the business checkout page. The business reports consumers are required to check a box stating that they have read and understood the terms of their trial membership. BBB has also identified a pattern of complaints against this business in which consumers allege they are charged for enrollment in a continuation plan, despite only intending to sign up for a $1.95 trial offer. BBB requested a meeting with this business, but the business failed to respond.
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||1|
Licensing, Bonding or RegistrationMany local municipalities, townships and counties have registration, bonding and/or licensing requirements. The BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met. Permit and license requirements for regulated industries in the State of Colorado can be viewed at the following website: http://www.colorado.gov/pacific/dora/licenses-and-permits-0 To view the registration of a business with the Colorado Secretary of State click below: http://www.sos.state.co.us/biz/BusinessEntityCriteriaExt.do
Type of Entity
Limited Liability Company (LLC)
Business ManagementMs. Anne Deeb, grant approval network only Ms. Wendy Dale, Customer Support Mr. Mike Shuster, CFO
Business Consultants Loans - Small Business Advertising Agencies & Counselors
Alternate Business NamesPagota Tree Consumer Trust Solutions Express Grant Funding My Scholarship Center SBA Loan Hub Sun Valley Trust The Grant Approval Network True Solstice
Customer Review Rating plus BBB Rating Summary
BBB Customer Review Rating plus BBB Rating Overview