BBB Business Review

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This business is not BBB accredited.

Amagi Metals

Phone: (800) 882-8496 Fax: (888) 998-6287 7100 Broadway  STE 1N, Denver, CO 80221 ! There is an alert on Amagi Metals !

BBB Business Reviews may not be reproduced for sales or promotional purposes.


Amagi Metals is a global eCommerce precious metals retailer. We sell gold and silver bullion, coins, bars, and rounds to investors and institutions around the world.

BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Based on BBB files, this business has a BBB Rating of No Rating. The reason is as follows:

  • This business has no rating because it is out of business.

Customer Complaints Summary Read complaint details

19 complaints closed with BBB in last 3 years | 1 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 1
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 18
Total Closed Complaints 19

Additional Complaint Information

BBB identified a potential pattern of complaints. Consumers are alleging Delivery Issues, stating they order a product and do not receive the product. Consumers claim when they try to get into contact with the business, the phone has been disconnected. BBB confirmed the phone is disconnected. BBB requested a meeting with the business, but the business failed to respond.

Customer Reviews Summary Read customer reviews

13 Customer Reviews on Amagi Metals
Customer Experience Total Customer Reviews
Positive Experience 10
Neutral Experience 0
Negative Experience 3
Total Customer Reviews 13

Additional Information

BBB file opened: September 20, 2013 Business started: 09/19/2011 Business started locally: 09/19/2011
Licensing, Bonding or Registration
Many local municipalities, townships and counties have registration, bonding and/or licensing requirements. The BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

Permit and license requirements for regulated industries in the State of Colorado can be viewed at the following website:

To view the registration of a business with the Colorado Secretary of State click below:

Type of Entity


Business Management
Mr. Stephen Macaskill, Owner
Contact Information
Principal: Mr. Stephen Macaskill, Owner
Business Category

Bullion Coin Dealers Internet Shopping

Alternate Business Names
Anthem Vault, Inc.
Business Management

This Business Review reflects Stephen Macaskill's ownership only. On 08/25/2015, the assets of Amagi Metals were purchased by Anthem Vault, Inc. A separate Business Review exists for Anthem Vault, Inc. here:

Out of Business

Prior to going out of business, the business has a D rating with your BBB.

Products & Services

Amagi Metals sells precious metals such as gold, silver and platinum. Our selections vary from coins, bars, rounds, and bullion. Amagi Metals now accepts bitcoin.


BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.