BBB Business Review

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This business is not BBB accredited.

Bridal World

Additional Locations

Phone: (303) 590-1558 Fax: (303) 984-0048 9187 W Jewell Ave, Lakewood, CO 80232 http://www.ebridalworld.com ! There is an alert on Bridal World !


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BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Based on BBB files, this business has a BBB Rating of No Rating. The reason is as follows:

  • This business has no rating because it is out of business.


Customer Complaints Summary Read complaint details

2 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 2
Total Closed Complaints 2

Additional Complaint Information

BBB has identified several patterns of complaints against this business. Specifically, consumers allege the business provides substandard service by selling a dress that was bigger than the customer requested, failing to place a consumer's order at the time they promised, losing a belt that accessorized a purchased dress, failing to meet promised deadlines, and completing unsatisfactory alterations so that dresses didn't fit or were incomplete at the time of pick up. Additionally, consumers allege the business provides unsatisfactory customer service by failing to respond to emails or phones, provide promised follow up phone calls, or by providing rude service to consumers. Regarding delivery issues, consumers allege the business took money in advance but failed to deliver purchased dresses by the date promised - including allegedly lying on multiple occasions as to the order statues of these dresses. BBB requested a meeting with the business, and the business responded by saying they had gone out of business.

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Bridal World
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: August 07, 2002 Business started: 03/01/2002 Business started locally: 03/01/2002
Licensing, Bonding or Registration
Many local municipalities, townships and counties have registration, bonding and/or licensing requirements. The BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

Permit and license requirements for regulated industries in the State of Colorado can be viewed at the following website:

http://www.colorado.gov/pacific/dora/licenses-and-permits-0

To view the registration of a business with the Colorado Secretary of State click below:

http://www.sos.state.co.us/biz/BusinessEntityCriteriaExt.do

Type of Entity

Sole Proprietorship

Business Management
Ms. Nancy Pallozzi, Co-Owner
Contact Information
Principal: Ms. Nancy Pallozzi, Co-Owner
Business Category

Bridal Shops

Alternate Business Names
Affordable Bridal Affordable Bridal and Fabrics ebridalworld.com
Out of Business

Prior to going out of business, this business had an F rating with BBB.

X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.